Reliability Archives

How SIP Trunking Can Save You Money and Improve Your Business Communication

Posted on June 22, 2022 by Christopher Cooper

SIP (Session Initiation Protocol) Trunking is a technology that can save businesses money while improving communications. SIP Trunking allows companies to use Voice over Internet Protocol (VoIP) to connect to the Public Switched Telephone Network. This can provide a number of benefits, including cost savings and improved call quality. In this blog post, we will discuss the bene...

How SIP Trunking Works: Everything You Need to Know

Posted on June 15, 2022 by Christopher Cooper

If you're running a business, then you know that having a good Business Phone System is essential. But what if you could have a phone system that's not only good, but also affordable? That's where SIP (Session Initiation Protocol) Trunking comes in. SIP is a type of phone service that uses Voice over Internet Protocol (VoIP) technology. In this blog post, we will discuss how SI...

The Top 5 Benefits of Adding SIP Trunking to Your Business Phone System

Posted on June 8, 2022 by Christopher Cooper

SIP (or Session Initiation Protocol) Trunking is becoming an increasingly popular choice for businesses of all sizes. There are many benefits to adding SIP Trunks to your Business Phone System, including cost savings, enhanced features, and improved reliability. In this blog post, we will discuss the top 5 benefits of SIP Trunking and why adding it to your phone system can help...

What to ask a Prospective SIP Trunking Provider

Posted on June 1, 2022 by Christopher Cooper

SIP Trunking is a service that provides VoIP (Voice over Internet Protocol) capabilities and connectivity to businesses by using an internet connection. It utilizes SIP (Session Initiation Protocol) to connect a business' IP PBX system to the public switched telephone network (PSTN) in order to make phone calls. SIP Trunking can provide many benefits to businesses, includin...

SIP vs. PRI: What’s the Difference?

Posted on May 25, 2022 by Christopher Cooper

When it comes to business phone systems, there are a few different options to choose from. Two of the most popular options are SIP Trunking and PRI (Primary Rate Interface). But what's the difference between them? In this blog post, we will discuss the differences between SIP vs. PRI and help you decide which one is right for your business. SIP Trunking vs. PRI: What's the...

What to Know About SIP Trunking

Posted on May 18, 2022 by Christopher Cooper

If you're like most business owners, you're always looking for ways to improve your company. You may have heard of SIP (Session Initiation Protocol) Trunking and are wondering if it could be a good fit for your business. In this blog post, we will discuss what a SIP Trunk is and how it can benefit your business. We'll also provide some tips on how to choose the right SIP Tr...

Why SIP Trunking Has Become Popular

Posted on May 4, 2022May 4, 2022 by Christopher Cooper

In the past, the PSTN (Public Switched Telephone Network) was what most commonly carried voice traffic. For the most part, these were analog lines. However, nowadays VoIP (Voice over Internet Protocol) has become a more widespread method of communication. Furthermore, SIP (Session Initiation Protocol) has become prevalent in businesses looking for modern and flexible method...

How to Make SIP Trunking Work for Your Company

Posted on April 27, 2022 by Christopher Cooper

SIP Trunking (or Session Initiation Protocol Trunking) is a phone service that is delivered through the internet. They are provided by internet telephony service providers rather than through a traditional phone company. This has a lot of benefits, including added features and cost savings. SIP Trunking also improves your scalability and flexibility. However, there are a few th...

A Comprehensive Guide to SIP Trunking

Posted on April 20, 2022 by Christopher Cooper

SIP (or Session Initiation Protocol) Trunking is a technology that transmits voice and video calls over the internet. This is different than traditional telephony which uses copper-wire phone lines. By using the internet, SIP permits users unlimited capabilities. Because it operates via the cloud, it is highly efficient and flexible. What’s the Difference Between SIP and PRI? ...

Moving from Traditional Business Phone Systems to SIP Trunking

Posted on April 13, 2022 by Christopher Cooper

Are you looking to move away from Traditional Business Phone Systems to SIP Trunking? It may be the best decision for your company. After all, SIP Trunking is a simple and cost-effective solution. It is also a step up from traditional solutions. If you are not quite ready to switch completely to a hosted voice option, SIP Trunking is a great option. Here’s why: SIP Trunking F...

A How to Guide to SIP Trunking

Posted on April 6, 2022 by Christopher Cooper

Communication is one of the most important aspects of any business. It is therefore vital to find an efficient manner to interact with your customers and colleagues. SIP Trunking permits businesses the ability to make phone calls over the Internet rather than traditional phone lines. It works by creating a link between the PSTN (Public Switched Telephone Network) and the Intern...

How to Choose a SIP Trunking Provider

Posted on March 9, 2022 by Christopher Cooper

Is your business growing? If so, your Business Phone System may not be able to keep up with the demand. Therefore, you should consider taking advantage of SIP Trunking. Not only is it more flexible and cost-efficient, but it can keep pace with a growing business. The first step in switching to SIP Trunking, however, is to find a reputable SIP Trunking Provider. Here is how to c...

Pros and Cons of SIP Trunking vs. Traditional Business Phone Systems

Posted on March 2, 2022 by Christopher Cooper

One of the most important aspects of a new Business Phone System is whether or not it can meet the requirements of your employees and customers. So, when considering an upgrade, you have to ask yourself whether it is better to switch to a modern option like SIP Trunking or to stick with what you know. Here are the pros and cons of both SIP Trunking and Traditional Business Phon...

How SIP Trunking Can Improve Your Company

Posted on February 23, 2022 by Christopher Cooper

These days, business communications can prove challenging. Whether you have a small business or a large company with multiple offices, you need a reliable solution that is flexible and cost-effective. PRI or VoIP systems are pretty common solutions, but SIP Trunking is often the best option for all types of businesses. SIP consolidates lines, saves money, and offers flawless co...

Why SIP Trunking is More Popular than Ever

Posted on February 16, 2022 by Christopher Cooper

When SIP Trunking initially hit the market, it was met with a lot of skepticism. Both customers and technicians were used to physical analog lines. Therefore, they did not trust the way SIP Trunking depended on the internet. They consequentially had low expectations. In some ways this was justified, as the public internet infrastructure wasn’t quite up to the task back then. Ho...

Should You Use SIP Trunking Encryption?

Posted on February 8, 2022 by Christopher Cooper

One of the best technologies for telecommunications these days is SIP Trunking. SIP Trunking is used to replaced traditional telecommunication systems. It works through the internet to not only make and take calls but also to send data from one user to another. However, using the internet poses security risks. Fortunately, if you deploy SIP Trunking encryption it makes your com...

Why Your Remote Workers Need SIP Trunking

Posted on January 26, 2022 by Christopher Cooper

Many businesses these days have transitioned to remote working. However, to make this work you have to supply your remote workers with a solid form of communications. Fortunately, SIP Trunking offers reliability, flexibility, and great voice quality regardless of your location. Here is why your remote workers need SIP Trunking: Easy Collaboration SIP Trunking can send data as...

How SIP Trunking Can Enhance Communications for your Hybrid Workforce

Posted on January 19, 2022 by Christopher Cooper

In recent years, we have learned that the hybrid work model is here to stay. In fact, nearly four in five businesses have plans to split their employees’ time between work and home. However, to make this practical, businesses have to have solid communications in place for both work and home. Fortunately, with modern Business Phone Systems, location doesn’t matter. For example, ...

SIP Trunking 101

Posted on January 12, 2022 by Christopher Cooper

Are you looking to increase your communications efficiency without incurring high hardware costs? Fortunately, moving away from legacy systems to newer solutions can achieve just that. However, many businesses aren’t ready to fully move to cloud-based communications. Instead, they may prefer a hybrid approach. If this sounds like your business, then SIP Trunking may be for you....

Why Your Business Should Use SIP Trunking in the New Year

Posted on January 5, 2022 by Christopher Cooper

In the modern world, business communications is all about flexibility and scalability. One of the biggest reasons for this is the amount of people working from home. With hybrid offices becoming the norm, a reliable communication system is essential. If your Business Phone System is outdated, you should upgrade in the new year. SIP Trunking is one of the best options. It meets ...

How a Good VoIP and SIP Provider Can Improve Your Business Communications

Posted on December 9, 2021 by Christopher Cooper

If your business communications are subpar, you are going to have a difficult time succeeding. This is true regardless of what industry you are in or how large your company is. Finding the right VoIP and SIP provider may prove vital to boosting your company above your competition. VoIP and SIP First of all, what is VoIP and SIP? VoIP (Voice over Internet Protocol) and SIP (Se...

What to Look for in a SIP Trunking Solution

Posted on December 2, 2021 by Christopher Cooper

In the recent past, Business Phone Systems were often expensive. Companies often had to enter into long-term contracts and overpay for services they didn’t always need. However, with the advent of SIP Trunking, all companies can enjoy high-quality telecommunications at much lower costs. A SIP Trunking Solution even comes with great, business-oriented features. What is SIP Trun...

What is the Public Switched Telephone Network?

Posted on November 23, 2021 by Christopher Cooper

When telecommunication first began, the world connected through physical telephone lines. It began slowly, but eventually our telecommunication system became a massive network of underground wires, undersea cables, and communication satellites. This network system is known as the Public Switched Telephone Network. For a long time, the PSTN revolutionized communications. Rather ...

Best Small Business SIP Solutions

Posted on November 18, 2021 by Christopher Cooper

Session Initiation Protocol (or SIP) Trunking is a type of Voice over Internet Protocol (VoIP) technology that can really benefit your business. While all businesses can benefit from SIP Solutions, small businesses can stand to gain a lot from making the switch. Ever since it was introduced, more and more small companies have switched from traditional phone lines to small busin...

How to Convert to SIP Trunking

Posted on November 11, 2021 by Christopher Cooper

SIP Trunking comes with a lot of benefits. For one, it can save your business a lot of money each month on your phone bills. It also allows you greater scalability and flexibility. If you convert to SIP Trunking, you also gain a lot of great features like, cell phone integration, DID, find me/follow me, and more. Here’s how to convert to SIP Trunking: Phone Bill It is importa...

Who Needs SIP Trunks?

Posted on November 4, 2021 by Christopher Cooper

SIP Trunking has exploded in popularity in recent years. They are a great way for businesses to reduce their communication costs while improving their Business Phone System at the same time. Who needs SIP Trunks, however? Are they beneficial for all businesses? To answer this question, it is important to understand what SIP Trunking is. SIP Trunking A SIP Trunk is a direct co...

How Your Business Can Evolve with SIP Trunking

Posted on October 27, 2021 by Christopher Cooper

The business world has changed rapidly in the past few years. One of the biggest ways business has evolved is through remote operations. This, however, has presented some unique challenges, particularly concerning telecom solutions. Traditional Business Phone Systems aren’t practical when your workforce is scattered in different locations. Fortunately, technologies like SIP Tru...

How to Prepare for Switching to SIP Trunking

Posted on October 21, 2021 by Christopher Cooper

SIP Trunking has become one of the most popular choices for a Business Phone System. Also known as Session Initiation Protocol, SIP is a method for voice communication over the internet. With SIP, you can replace your PSTN. This not only saves you money but gives you access to a whole host of features and benefits. If you decide that switching to SIP Trunking is right for your ...

An Overview of SIP Trunking

Posted on October 7, 2021 by Christopher Cooper

SIP Trunking is one of the best ways to replace inflexible and expensive phone lines. Rather than using traditional, physical lines, with SIP you select how many trunks you need for each office location, how many numbers you want, and what features you wish to have. Not only is this cheaper, but it is a great way to customize your Business Phone System to fit your individual co...

What you Might Not Know About SIP Trunking

Posted on September 30, 2021 by Christopher Cooper

There are many well known benefits of SIP Trunking. For example, with SIP you can experience reduced costs, scalability, and reliability. However, that’s not it; there are many surprising benefits of you might not have been aware of. SIP Trunking First of all, what is SIP Trunking? As an IP (Internet Protocol) based telephone service, SIP is entirely virtual. SIP connects VoI...

What Do You Stand to Gain From Switching to SIP Trunking?

Posted on September 23, 2021 by Christopher Cooper

Internet-based phone systems hold an advantage over traditional phones. They allow businesses to save money and streamline communications. One of the most popular modern phone solutions for business is SIP Trunking (Session Initiation Protocol). How Does SIP Trunking Work? SIP trunks act as virtual connection between an Internet Telephony Service Provider (ITSP) and a busines...

Why You Shouldn’t Worry About Switching to SIP Trunking

Posted on September 15, 2021 by Christopher Cooper

In today’s business world, telecommunications is an essential aspect of any company. SIP Trunking is considered one of the best methods for companies looking to bridge the gap from traditional to modern. However, skepticism about switching to SIP Trunking may prove harmful to your business operations. Below, is why you shouldn’t worry about switching to SIP Trunking. SIP Funda...

What are the Best Practices for E911 in a Remote Workplace?

Posted on September 9, 2021September 9, 2021 by Christopher Cooper

Many businesses these days have switched permanently to a remote workplace. In doing so however, they do have to consider emergency preparedness. Fortunately, companies can leverage technologies such as SIP Trunking to make E911 practices convenient. SIP Trunking is also great for remote workplaces because it is scalable and cost-efficient. What is E911? First of all, what ex...

Why You Should Use Unified Communications with Your SIP Trunking Solution

Posted on September 2, 2021 by Christopher Cooper

These days, most businesses have realized the benefits of UCaaS (Unified Communications as a Service). With Unified Communications, even small businesses can operate as though they are a large company. With UCaaS, you can streamline your communications into a unified platform. Here are the top benefits of using Unified Communications with your SIP Trunking Solution: Reduced co...

How to Implement SIP Trunking

Posted on August 26, 2021August 26, 2021 by Christopher Cooper

SIP (or Session Initiation Protocol) Trunking is phone service that is delivered through the internet. SIP Trunks are provided by ITSP (Internet Telephony Service Providers) rather than by traditional phone companies. Why are more and more businesses switching to SIP? One of the biggest reasons is the cost savings. Companies can easily save as much as 40-50% off of their monthl...

How a SIP Number Can Help Your Business

Posted on August 19, 2021 by Christopher Cooper

A SIP Number can help your business in a few different ways. However, what exactly is a SIP Number? First of all, SIP (Session Initiation Protocol) is a signaling protocol that is used to initiate, connect, and terminate communications between two (or more) different parties. SIP works with the Internet to provide communications during a call. You can also use SIP for video. ...

Can I Replace My Traditional Lines with SIP Trunks?

Posted on August 5, 2021 by Christopher Cooper

These days, many companies are seeking a way to future-proof their Business Phone System. Many have decided on SIP Trunks. Should you too? If you are considering moving away from landlines, SIP Trunking is one of the best alternatives on the market. What is SIP Trunking? First of all, what are SIP Trunks? SIP Trunks create a virtual connection between your phone system and yo...

Why a PBX is Still Important in Today’s Modern World

Posted on July 29, 2021 by Christopher Cooper

It may seem rational that in today’s digital world old technology is useless. However, when it concerns PBX telephony that is not the case. Here is why you should consider incorporating a PBX (Private Branch Exchange) into your business communications operations. What is PBX? A PBX is a switch that your business owns. It handles your calls to and from a single location. It is...

Are SIP Trunks Required in VoIP?

Posted on July 15, 2021 by Christopher Cooper

Voice over Internet Protocol (VoIP) has been around for a while now. It is a reliable form of telecommunications that allows users to place calls over the internet. As broadband has improved, so has VoIP. In fact, it has surpassed traditional phone lines as one of the most popular choices for businesses. However, it goes deeper than that; there are different ways to deliver VoI...

The Benefits of Using the Best SIP Trunking Software

Posted on July 1, 2021 by Christopher Cooper

Many companies are switching to SIP Trunking these days. Not only can you gain great features with SIP, but you can also save money. However, what makes for the best SIP Trunking Solution? In large part, it is the software. With great SIP Trunking software, it won't only enable you to make calls but also give you direct access to your network through a user-friendly control pan...

How Your Headset Could Be Affecting Your Call Quality

Posted on June 24, 2021 by Christopher Cooper

Services like SIP Trunking have grown in popularity in recent years. One of the best benefits of using your internet to place calls is that employees are not tied down to specific locations. SIP Trunking also can save your business 40-50% off of your monthly phone bill. SIP also delivers great call quality. However, some users that have a headset find that their call quality is...

Why VoIP and SIP Trunking are the Future of Communications

Posted on June 17, 2021 by Christopher Cooper

These days, many businesses of all sizes are switching to Voice over Internet Protocol (VoIP) and Session Initiation Protocol (SIP) Trunking for their telecommunications requirements. Is this just a passing fad or are they the future of telecommunications? VoIP and SIP Trunking One of the reasons they have grown in popularity is because when they are combined they create a fl...

What Is a SIP Server?

Posted on June 10, 2021 by Christopher Cooper

SIP Trunking is one of the best options for business communications. A SIP server is a great alternative to traditional telecommunications. You can implement it at a fraction of the cost of using a PSTN. If you decide to use SIP infrastructure, you can consolidate your resources and take advantage of high-quality voice data. How does it work? SIP uses the internet to deliver...

Answers to the Most Common SIP Trunking Questions

Posted on May 27, 2021 by Christopher Cooper

The telecommunications industry has evolved a lot in the past few years. With the advent of SIP Trunking, companies looking to enhance their Business Phone System have found new avenues in which to improve. However, there are always questions when it comes to unfamiliar technologies. Here are the answers to the most common SIP Trunking questions. What is SIP Trunking? With SI...

Why SIP Trunking is Great for Companies Looking to Scale their Business

Posted on May 20, 2021 by Christopher Cooper

SIP Trunking has become one of the most popular options for businesses who want to modernize their company. With SIP you can not only save money but gain access to contemporary Business Phone System features. Furthermore, SIP Trunking is great for companies who want to scale their business. Whether you have a growing business or multiple locations, you should consider SIP if sc...

How to Optimize Your Home Network

Posted on May 12, 2021 by Christopher Cooper

Many businesses have shifted to having their employees work from home. While there are many benefits to working this way, there can be drawbacks if you are not prepared ahead of time. If you use SIP Trunking, or any kind of similar VoIP technology, you may find that it does not work as well as it does in the office. However, if you optimize your home network, you can use SIP Tr...

How you can Decrease Communications Costs with SIP Trunking

Posted on April 29, 2021 by Christopher Cooper

Your company can experience many benefits if you move to SIP Trunking. Perhaps the most popular benefit is the cost savings. Moving from PRI lines to SIP can save you as much as 40-50% off of your monthly business phone bills. How does that work? Here’s how SIP can decrease your communication costs: Eliminate Long Distance Fees Most businesses pay for SIP Trunking by the chan...

Why SIP Trunking is a Reliable Solution for Your Business

Posted on April 22, 2021 by Christopher Cooper

All businesses know that voice connectivity is a vital aspect of success. This is especially true if your company is spread out across different cities and regions. Presently, SIP Trunking is considered one of the best methods of telecommunications. However, as with all newer technologies, there are skeptics. How reliable is SIP Trunking? Here’s why you shouldn’t be concerned a...

How to Determine the Number of SIP Trunks Your Business Needs

Posted on April 15, 2021 by Christopher Cooper

Many businesses are considering moving from their expensive analog lines to SIP Trunking. For nearly all companies, this is a smart decision. Nevertheless, it can prove confusing at first to understand the technology and what is required from you when making the change. When making any large changes, you need to plan accordingly. With SIP Trunks, you don’t have to buy a large n...

Should you Choose SIP Trunking or a Cloud PBX?

Posted on April 8, 2021 by Christopher Cooper

SIP Trunking and Cloud PBX systems are similar in many ways. For example, they are both VoIP solutions. They also share similar features and functions. They both use SIP (or Session Initiation Protocol) to get to an endpoint. Most importantly, perhaps, they are great options for users who want to migrate from their Traditional Business Phone Systems. However, if you are trying ...

Should Your Company Move from PRI to SIP?

Posted on April 1, 2021 by Christopher Cooper

In today’s world, companies are rapidly moving to SIP for their business communications. There are numerous reasons why companies are switching from PRI to SIP. For example, SIP offers improved flexibility, reliability, and cost-effectiveness. Before your company can determine if you can take advantage of these benefits, it is important to understand what PRI and SIP Trunking a...

How You Can Increase Productivity with a SIP Softphone

Posted on March 25, 2021 by Christopher Cooper

While in many ways working from home is convenient, it does bring about a new set of challenges. Therefore, it is important to equip yourself with the proper business tools to ensure that you remain productive at home. One of the most important tools is a SIP softphone. Here’s why: What Is a SIP Softphone? A softphone is essentially a ‘software telephone’. It is a software pr...

Popular Features of SIP Trunking

Posted on March 18, 2021 by Christopher Cooper

Most people know that SIP Trunking can save you money. For most businesses, SIP can instantly save you as much as 40-50% off of your monthly business phone bills. However, not everyone realizes that SIP Trunking has other popular features, too. Here are some common examples: Simple Integration First of all, how easy is SIP to set up? Fortunately, SIP is easily integrated into...

How to Easily Transition from PRI to SIP Trunking

Posted on March 11, 2021 by Christopher Cooper

The clear trend in today’s business world is the transition away from PRI (Primary Rate Interface) Systems. A PRI is otherwise known as the legacy method of telephone service. PRI systems often include PBX (Private Branch Exchange) systems. Using a PRI is the traditional method of telecommunications and often does not include a lot of the modern features found in today’s Busine...

SIP Trunking, Easily Explained

Posted on March 4, 2021 by Christopher Cooper

Do you need actual phone lines when operating a Business Phone System? You may think so, but in actuality it is not a requirement. Through a modern SIP Trunking solution, you can broaden your system past the limitations of a traditional phone system. With SIP, you can experience cost savings, scalability, and higher flexibility. Here’s how it works: What is SIP Trunking? As m...

SIP Trunking Advantages You May Not Have Considered

Posted on February 25, 2021 by Christopher Cooper

If you have a SIP-enabled Business Phone System, SIP Trunking has become the preferred method of connecting to a service provider. SIP (or Session Initiation Protocol) is a type of service that connects your company’s public switched telephone network to an IP-ready PBX via the internet. Why use SIP? Most people versed in SIP know that it can save you money and give you modern ...

Why You Should Employ Disaster Recovery as a Service

Posted on February 18, 2021 by Christopher Cooper

Disaster Recovery as a Service (or DRaaS) is a third-party service that helps you to prevent business disruptions. If you experience an event that disrupts your business for more than a day, it classifies as a disaster. Whether it is a cyberattack or a big storm, you need to have a backup plan to ensure that your business remains operational. This is where Disaster Recovery as ...

What Your Company Should Know Before Switching to SIP Trunking

Posted on February 10, 2021 by Christopher Cooper

Due to its overall benefits, many businesses these days have switched to SIP Trunking. Should your company follow suit? Here is everything your company should know before switching to SIP Trunking: What is SIP Trunking? Session Initiated Protocol (SIP) Trunking is essentially phone service delivered through the internet. SIP is an alternative to traditional telephony. Making ...

The Do’s and Don’ts of SIP Trunking

Posted on February 8, 2021 by Christopher Cooper

The key to running a successful business is keeping your company’s communication lines operational. In many cases, companies rely on email and cell phone networks. However, these methods have their own issues. When you’re running a business you can’t have communication issues. Rather than relying on email and cell phones, you should consider SIP Trunking. Here’s why: SIP Trunk...

Does Your Business Need SIP Trunks?

Posted on January 28, 2021 by Christopher Cooper

SIP Trunks are becoming one of the most important pieces of technology for businesses to understand. This is because Voice over Internet Protocol (VoIP) is rapidly replacing the public switched telephone network (PSTN) for businesses around the world. However, does that mean that your company needs to switch to SIP Trunking? What are SIP Trunks? SIP, or Session Initiation Pro...

How to Manage Your SIP Trunking Migration

Posted on January 21, 2021 by Christopher Cooper

These days, there is a wide selection of professional telecommunication options. By choosing the right option, you can gain access to advanced features, Unified Communications integration, and decreased costs. SIP Trunking can allow you all of the aforementioned benefits, and more. However, how easy is switching to SIP? Here is the best way to manage your SIP Trunking migration...

What is the Best Business Phone Service for your Company?

Posted on January 14, 2021 by Christopher Cooper

Your company may have some of the best technology on the market, but if you don’t have great business phone service you may find yourself struggling to keep up with your competitors. Unfortunately, there are so many telecom options to choose from it can prove difficult to decide which route to go. Here are some of the most prevalent types of business phone service on the market...

Are You Ready for Long Term Remote Working?

Posted on January 7, 2021 by Christopher Cooper

These days, working from home is the norm. However, it is one thing to work from home one or two days a week and another to work remotely long term. Is your business ready for long term remote working? There are a few things you should do before hand to prepare: Communication and Collaboration Tools Since your employees are working remotely, it is important that they can stil...

Four Indications You Should Switch to SIP Trunking

Posted on December 30, 2020 by Christopher Cooper

First of all, what is SIP Trunking? SIP Trunking is one of the most popular ways to send and receive voice and data via the Internet. If your Business Phone System can connect to the Internet, you can use SIP to make high quality, reliable voice calls. Depending on your current system, you can also get the benefits of the Cloud while still using your current equipment. This is ...

Everything You Need to Know About SIP Trunking

Posted on December 22, 2020 by Christopher Cooper

When SIP Trunking was first introduced, no one thought it would become as prevalent as it currently is. Nowadays though, it is one of the most common solutions on the market. This is due to its’ many benefits (such as features and cost savings). However, not everyone appreciates the intricacies of SIP. Here is everything you need to know about it: What is SIP Trunking? First ...

Is Your Company Using an Outdated Business Phone System?

Posted on December 17, 2020 by Christopher Cooper

If your business is using an outdated Business Phone System, it could be harming your company more than you realize. First of all, what is considered ‘outdated’? In terms of PCs, anything that is five to ten years old is considered outdated. Business Phone Systems are similar. However, you don’t want to consider timeframes as a hard and fast rule; it is better to consider how y...

How SIP Gateways Work

Posted on December 10, 2020 by Christopher Cooper

A Business Phone System is vital to all businesses. However, the technology to calling is ever-changing. If you don’t keep up with your competition you could find yourself left behind. Keeping your landline in the days of SIP Trunking could be a mistake considering all of the benefits, features, and cost savings that come with upgrading. However, SIP Trunking, like all new tech...

How SIP Trunking Can Improve Your Conference Calls

Posted on December 3, 2020 by Christopher Cooper

In today’s modern business world, employees spend a lot of their time on conference calls. Unfortunately, inconsistent call quality will make conference calling a near impossibility. After all, dealing with lost audio or latency problems is not only frustrating but impractical. These days, successful conference calls are more important than ever. Here’s how SIP Trunking can hel...

How SIP Trunking Can Positively Affect Your Business

Posted on November 24, 2020November 24, 2020 by Christopher Cooper

You’ve probably heard of SIP Trunking by now. Do you really understand what it is and how it works though? More importantly, do you know how it can affect your business? Odds are it can vastly improve your business’s telecommunications. Here’s how: What is SIP? SIP is rapidly becoming the protocol of choice for phone calls on a data network. It stands for Session Initiation P...

Should Your Business Choose SIP Trunking or Hosted PBX?

Posted on November 12, 2020 by Christopher Cooper

Most businesses these days are opting for a VoIP (Voice over Internet Protocol) Business Phone System. This is because of the many benefits VoIP offers, such as cost savings, advanced features, and scalability. However, it’s important to understand that VoIP is an umbrella term; i.e., there are many different types of VoIP systems. Two of the most common options are SIP Trunkin...

How to Deploy SIP Trunks

Posted on November 5, 2020 by Christopher Cooper

Companies wanting to adopt VoIP have two main choices: hosted VoIP and SIP Trunking. There are many great reasons why they should choose SIP Trunking. Many people have only a limited understanding of SIP Trunks though. What are they exactly? In some ways it is easy to think of them as comparable to old PRI lines, except that SIP is delivered over the internet rather than copper...

Is SIP Trunking a Good Fit for Schools?

Posted on October 22, 2020 by Christopher Cooper

Communication is vital to the success of all schools. While the Public Switched Telephone Network (PSTN) was great in its day, times—and technology—have advanced. These days, IP telephony has begun to get phased into businesses, schools, etc. This is because it is both more modern and flexible. One of the best examples of IP telephony is SIP Trunking. What is SIP Trunking? SI...

How Does SIP Trunking Work?

Posted on October 13, 2020October 13, 2020 by Christopher Cooper

VoIP and SIP Trunking have become well-known buzzwords in the enterprise communication market, with many businesses switching over to the IP-based technology in order to take advantage of better service and lower prices. What started out as a geeky hobby for a few individuals and small startups 20 years ago, has quickly become the standard for voice communication in both the co...

How Call Recording Can Help Your Business

Posted on October 8, 2020 by Christopher Cooper

One of the many advantages of switching to SIP Trunking is you can take advantage of features such as call recording. Do you really need this feature though? It depends on your type of business. Below are some advantages of recording calls. If any of these benefits sound like something your business could use, perhaps it is time to consider a switch. Performance Reviews If yo...

How Does SIP Trunking Work with a PBX Business Phone System?

Posted on October 1, 2020 by Christopher Cooper

In order for a business to function, it is imperative that you have the right telecommunications. There’s a lot of different options on the market, but one of the most common is a PBX Business Phone System. What Is A PBX System? A PBX (or Private Branch Exchange) is a private telephone network that can communicate both internally (within your business) and externally (with th...

How You Can Improve Your Customer Service with SIP Trunking

Posted on September 24, 2020 by Christopher Cooper

SIP Trunking has a lot of great benefits. Most people are aware that by choosing SIP they can lower costs, boost reliability, and incorporate fantastic features. However, not everyone knows that SIP can improve your business’s customer service. It does so via both outgoing and incoming calls. Here’s how: Outgoing Customer Calls Obviously customer contact goes both ways. Somet...

How to Extend the Life of Your Business Phone System with SIP Trunking

Posted on September 17, 2020 by Christopher Cooper

Does your company still have either a non-IP or digital PBX phone system? When you make calls do they still go through traditional phone lines? If so, that is okay; you can modernize your existing Business Phone System with SIP Trunking. When you make calls through a traditional phone line (a copper analog line, for example), you may find that you reach your capacity quicker...

Why You Should Ditch Your Traditional Business Phone System

Posted on September 10, 2020 by Christopher Cooper

Making a change in life is never easy. This includes the relationship between a business and their Business Phone System. Sometimes companies find themselves stuck with an outdated, traditional solution that they don’t like. Outdated systems often require frequent maintenance and lack features that a competitive business requires. Whether it is because of a contract or simply t...

How Does a SIP Proxy Server Work?

Posted on September 3, 2020 by Christopher Cooper

If you have a SIP enabled PBX, you may not realize just how many components work in conjunction to provide you with quality service. When you’re placing calls, one of the most important aspects to make everything run smoothly is the SIP proxy server. It is what handles beginning and terminating your SIP call. SIP Trunking First of all, what is SIP Trunking? SIP, which stands ...

Why is QoS Important in SIP Trunking?

Posted on August 27, 2020 by Christopher Cooper

When you switch to SIP Trunking, it is important to understand how QoS plays a role in your new solution. First of all, what is QoS? QoS stands for Quality of Service. In SIP Trunking, it refers to a router setting that is vital to ensuring quality audio. Quality of Service SIP Trunking operates through an internet connection. In a typical office, data passes through your con...

What is the Difference Between a SIP Trunk and a SIP Line?

Posted on August 13, 2020 by Christopher Cooper

If you want to update your Business Phone System without harming your budget, there are a few different options. One of the best ones is SIP Trunking. SIP is a way to modernize your phone system; rather than using copper wires to make calls, you use the internet. This benefits your company in numerous ways. For one, copper lines can only send voice data. The internet can handle...

How to Make Sure You Don’t Choose an Inferior SIP Trunking Solution

Posted on August 6, 2020 by Christopher Cooper

SIP Trunking is a very attractive option for businesses. Not only does it have flexibility, but it can save you money. Nevertheless, many potential customers worry that by choosing a technology they’re unfamiliar with, they will get stuck with an inferior solution. Fortunately, you don’t have to be an expert to choose the right SIP Trunking solution. There are a few simple thin...

What Questions you Should Ask Before Switching to SIP Trunking

Posted on July 30, 2020 by Christopher Cooper

Many businesses have begun to make the switch away from traditional phone lines to SIP Trunking. It’s no surprise—not when traditional lines are both costly and inflexible, whereas SIP Trunking offers an inexpensive alternative. However, what is SIP exactly? Before jumping into a new technology, it is important that you understand both what it is and whether your specific busin...

Surprising Benefits of SIP Trunking

Posted on July 16, 2020 by Christopher Cooper

There are many obvious benefits of SIP Trunking. By replacing traditional systems and switching to a virtual system, you can lower your costs, increase your system’s reliability, and add great features. Is that all you gain by moving to SIP Trunking though? While those are great benefits, there are even more reasons you should switch. Here are just a few examples: Quick Return...

What Are the Main Reasons you Should Pick SIP Trunking?

Posted on July 9, 2020 by Christopher Cooper

For the most part, a business employee spends a great deal of their workday on the phone. Many salespeople make over fifty calls a day, for example. Receptionists spend roughly the same amount of time receiving calls. This means that your day is severely hindered if you frequently experience unclear voice transmissions, dropped calls, or other technical difficulties. A business...

What to Take into Account When Working Remote

Posted on June 25, 2020 by Christopher Cooper

In recent months, many businesses have rapidly transitioned to remote working. While today’s technology permits this, making the change itself can prove challenging if not handled correctly. Here are a few methods and tools that can make the move easier. Softphones A softphone allows voice communications through a software program. This means that now computers and cell phone...

What Features Should You Consider When Purchasing a New Business Phone System?

Posted on June 18, 2020June 18, 2020 by Christopher Cooper

It is important to know the limitations of your current Business Phone System. This way, when selecting a new one, you have a good idea of what features you need in a new one. SIP Trunking, for example, has important features not found in traditional systems. Below are some great features that your current system may not support: Common SIP Trunking Features Caller ID: Displa...

Why You Can Rest Easy with SIP Trunking

Posted on June 11, 2020 by Christopher Cooper

Most people switch their telecommunications either to save money or improve customer service. SIP Trunking is one of the best solutions for achieving both of these goals and then some. Here’s why you can rest easy by switching to SIP. SIP Trunking Benefits: Scalable – With SIP Trunking, you only have to pay for what you currently need. Rather than purchasing channels in b...

What Industries Can Gain the Most by Switching to SIP Trunking

Posted on June 4, 2020 by Christopher Cooper

No matter what type of business you are, you need a way to communicate with your customers. There are many different methods, the primary ones being phone, email, fax, text, etc. For the most part though, Business Phone Systems are still the primary way to communicate. Is sticking with an analog line good enough for your company or do you need something more advanced and effici...

What is the Relationship Between SIP and VoIP?

Posted on May 28, 2020 by Christopher Cooper

While the terms SIP and VoIP are frequently used interchangeably, they aren’t the exact same thing. They are related, however. Put simply, SIP is a prevalent way of delivering VoIP service to customers and businesses. In other words, VoIP is a broad term that shouldn’t be interchanged for SIP. SIP Defined SIP stands for Session Initiation Protocol. It is a type of protocol in...

What is the Difference Between PSTN and SIP Trunking?

Posted on May 14, 2020 by Christopher Cooper

The PSTN (Public Switched Telephone Network) is the world’s circuit-switched phone networks. They are typically operated by either local, regional, or national telecommunications carriers. Put simply, it is the building block for all public telecommunications and what makes it possible for phones to call one another. The PSTN is made up of phone lines, phone cables, transmissio...

The Top Benefits of Softphones

Posted on May 7, 2020May 7, 2020 by Christopher Cooper

Many companies, in spite of the benefits, have not incorporated softphones into their business. This is understandable; many business owners fear that they are not reliable or will not prove worth the investment. However, this is not accurate. Softphones allow each user to become more productive and efficient. Best of all, they are easy to use. Softphones Most importantly, wh...

How Your Business Can Have a Successful SIP Trunking Onboarding

Posted on April 30, 2020 by Christopher Cooper

If you want to have a successful business, you need to keep your line of communications open. SIP Trunking paired with Unified Communications as a Service (UCaaS) is one of the best ways to succeed. What is SIP Trunking and how can you have a successful onboarding? SIP Trunking SIP Trunking is a way of virtualizing your phone connections. Rather than operating off of an analo...

What Happens If I Use SIP Trunking and the Internet Goes Down?

Posted on April 23, 2020 by Christopher Cooper

SIP Trunking has a wealth of benefits. However, what happens if the Internet goes down? Unfortunately, if you haven’t prepared accordingly, it will knock your phones down for the duration of the outage. So, what do you do to keep your communications flowing? Here are a few tips and troubleshooting ideas that can ensure you are not ever cut off from your customers: Backup Inter...

Why You Should Pair SIP Trunking with Your Call Center

Posted on April 16, 2020 by Christopher Cooper

Call centers are on the rise. In fact, many businesses have begun to return their call centers from overseas back to the US. If you have a call center, or are considering implementing one, it’s important to make is as efficient as possible. Therefore, you shouldn’t run it with traditional landlines. Rather, you should use SIP to power it. Here’s a few reasons why SIP is the bes...

What You Need to Move to A Virtual Workforce

Posted on April 9, 2020April 9, 2020 by Christopher Cooper

In the past weeks companies everywhere have had to rapidly shift their employees into a virtual workforce. Having been forced to do this quickly, not all companies have had a smooth transition. There are a few requirements that can help make the change easier though: Equipment It may go without saying, but your employees will need the necessary equipment when working from hom...

What You Should Do if You are Working Remotely with SIP

Posted on April 2, 2020 by Christopher Cooper

In recent days, the requirement to work remotely has grown necessary for many businesses. However, sometimes the transition doesn’t go quite as well as it should. Moving from an office to a house can prove challenging. After all, you need to support all of the technical requirements you are used to at the office. If you are using SIP Trunking to work remotely, here are a few th...

Why you Should Pair your SIP Trunking Solution with Unified Communications

Posted on March 19, 2020 by Christopher Cooper

SIP Trunking can benefit your business in many different ways. Not only can you reduce your telecommunications costs, but you can also enjoy enterprise level features. However, there is one specific benefit that is often overlooked: Unified Communications functionality. Pairing your SIP Trunking Solution with Unified Communications increases productivity and provides your busin...

What are the Biggest Advantages of Switching to SIP Trunking?

Posted on March 12, 2020 by Christopher Cooper

Lately, one of the most popular solutions in telecommunications is SIP Trunking. It’s great for customers looking to switch from their old PSTN system to a VoIP related solution. Here are the biggest advantages of switching to SIP Trunking: Price Not only can SIP lower your monthly phone bill by as much as 50%, but it also reduces the cost of making and taking calls. Unified...

Is Your Company Ready to Make the Change to SIP Trunking?

Posted on March 5, 2020 by Christopher Cooper

Most people are already aware of the cost savings associated with SIP Trunking, but did you know it can increase your productivity too? The main way it does this is by making it simpler to collaborate with other employees. It also makes it easier to reach out to potential clients. If this sounds like something that could help your business, the first thing you need to do is ask...

The Most Beneficial SIP Trunking Features

Posted on February 27, 2020 by Christopher Cooper

There is no doubt that SIP Trunking offers users a substantial amount of cost savings. However, you shouldn’t overlook the other benefits of SIP. After all, the cost savings wouldn’t be worth it if you got an inferior solution. One of the greatest things about SIP is that your solution comes with a lot of great features. Here are the most beneficial SIP Trunking features: Toll...

How to Ensure that Your SIP Trunking System is a Success

Posted on February 20, 2020 by Christopher Cooper

SIP Trunking has many benefits. Not only can it save you money, but it is also easily scalable, simple to maintain, and it comes with a host of great features. However, there are some businesses who are wary of switching to a relatively new technology. Here’s how to ensure that your SIP Trunking system is a success: Find the Right SIP Trunking Provider Not all SIP Trunking pr...

Why Your Business Should Switch from PRI to SIP

Posted on February 13, 2020 by Christopher Cooper

In many cases, business owners choose the Business Phone service provider that has the lowest prices. However, there is more to it than that. Not only do different providers have different levels of call quality, they may offer different features as well. Furthermore, there are different types of technology available that can dramatically change your phone service experience. O...

How to Create A Virtual Call Center with SIP Trunking

Posted on February 6, 2020 by Christopher Cooper

SIP Trunking has many benefits, including massive cost savings, but did you know you can also use SIP to create a virtual call center? This is one of many ways that SIP allows for better customer service. Here’s how it works: Virtual Call Centers First off, what exactly is a virtual call center? A virtual call center permits your employees to operate remotely. This way, they ...

What is the Difference Between SIP Trunking and Hosted PBX?

Posted on January 30, 2020 by Christopher Cooper

VoIP related telephony can sometimes prove confusing for customers. Do all of these acronyms (VoIP, SIP, PBX, etc.) just mean the same thing? They don’t, but that doesn’t mean that they aren’t interrelated. Before we get to SIP Trunking and PBXs, let’s start with VoIP. VoIP (or Voice over IP) is a way to send your voice communications over IP (or Internet Protocol) networks, i....