Service Quality Archives

SIP vs. PRI: What’s the Difference?

Posted on May 25, 2022 by Christopher Cooper

When it comes to business phone systems, there are a few different options to choose from. Two of the most popular options are SIP Trunking and PRI (Primary Rate Interface). But what's the difference between them? In this blog post, we will discuss the differences between SIP vs. PRI and help you decide which one is right for your business. SIP Trunking vs. PRI: What's the...

Why SIP Trunking Has Become Popular

Posted on May 4, 2022May 4, 2022 by Christopher Cooper

In the past, the PSTN (Public Switched Telephone Network) was what most commonly carried voice traffic. For the most part, these were analog lines. However, nowadays VoIP (Voice over Internet Protocol) has become a more widespread method of communication. Furthermore, SIP (Session Initiation Protocol) has become prevalent in businesses looking for modern and flexible method...

A Comprehensive Guide to SIP Trunking

Posted on April 20, 2022 by Christopher Cooper

SIP (or Session Initiation Protocol) Trunking is a technology that transmits voice and video calls over the internet. This is different than traditional telephony which uses copper-wire phone lines. By using the internet, SIP permits users unlimited capabilities. Because it operates via the cloud, it is highly efficient and flexible. What’s the Difference Between SIP and PRI? ...

Why You Should Use SIP Trunking in Your Contact Center

Posted on March 30, 2022 by Christopher Cooper

If you haven’t considered switching to SIP Trunking, you should give the technology a closer look. This is especially true if you have a contact center. SIP Trunking offers many benefits and cost-savings. Here is why you should consider it: What is SIP Trunking? First of all, what is SIP Trunking? SIP Trunks replace physical connections between your contact center and the Pub...

What is a SIP Gateway?

Posted on March 16, 2022 by Christopher Cooper

While many business communications take place online today, did you know that the phone is still the top way to conduct interactions with customers? Therefore, the Business Phone System is still vital to effect business relations. This means that a tool such as a SIP Gateway—and SIP Trunking in general—is essential to your success. What is SIP Trunking? First of all, we first...

SIP Trunking 101

Posted on January 12, 2022 by Christopher Cooper

Are you looking to increase your communications efficiency without incurring high hardware costs? Fortunately, moving away from legacy systems to newer solutions can achieve just that. However, many businesses aren’t ready to fully move to cloud-based communications. Instead, they may prefer a hybrid approach. If this sounds like your business, then SIP Trunking may be for you....

Why Your Business Should Use SIP Trunking in the New Year

Posted on January 5, 2022 by Christopher Cooper

In the modern world, business communications is all about flexibility and scalability. One of the biggest reasons for this is the amount of people working from home. With hybrid offices becoming the norm, a reliable communication system is essential. If your Business Phone System is outdated, you should upgrade in the new year. SIP Trunking is one of the best options. It meets ...

Why You Should Migrate from PRI to SIP Trunking

Posted on December 16, 2021 by Christopher Cooper

PRI has been the standard technology for phone service for many years. However, as the Internet has become more prevalent, it has revolutionized the telecom industry. Many businesses now use it for the phone service. SIP Trunking, for example, has become one of the most popular options available. While traditional options may remain relevant for some, migrating from PRI to SIP ...

How a Good VoIP and SIP Provider Can Improve Your Business Communications

Posted on December 9, 2021 by Christopher Cooper

If your business communications are subpar, you are going to have a difficult time succeeding. This is true regardless of what industry you are in or how large your company is. Finding the right VoIP and SIP provider may prove vital to boosting your company above your competition. VoIP and SIP First of all, what is VoIP and SIP? VoIP (Voice over Internet Protocol) and SIP (Se...

What is the Public Switched Telephone Network?

Posted on November 23, 2021 by Christopher Cooper

When telecommunication first began, the world connected through physical telephone lines. It began slowly, but eventually our telecommunication system became a massive network of underground wires, undersea cables, and communication satellites. This network system is known as the Public Switched Telephone Network. For a long time, the PSTN revolutionized communications. Rather ...

Best Small Business SIP Solutions

Posted on November 18, 2021 by Christopher Cooper

Session Initiation Protocol (or SIP) Trunking is a type of Voice over Internet Protocol (VoIP) technology that can really benefit your business. While all businesses can benefit from SIP Solutions, small businesses can stand to gain a lot from making the switch. Ever since it was introduced, more and more small companies have switched from traditional phone lines to small busin...

Who Needs SIP Trunks?

Posted on November 4, 2021 by Christopher Cooper

SIP Trunking has exploded in popularity in recent years. They are a great way for businesses to reduce their communication costs while improving their Business Phone System at the same time. Who needs SIP Trunks, however? Are they beneficial for all businesses? To answer this question, it is important to understand what SIP Trunking is. SIP Trunking A SIP Trunk is a direct co...

How to Prepare for Switching to SIP Trunking

Posted on October 21, 2021 by Christopher Cooper

SIP Trunking has become one of the most popular choices for a Business Phone System. Also known as Session Initiation Protocol, SIP is a method for voice communication over the internet. With SIP, you can replace your PSTN. This not only saves you money but gives you access to a whole host of features and benefits. If you decide that switching to SIP Trunking is right for your ...

What you Might Not Know About SIP Trunking

Posted on September 30, 2021 by Christopher Cooper

There are many well known benefits of SIP Trunking. For example, with SIP you can experience reduced costs, scalability, and reliability. However, that’s not it; there are many surprising benefits of you might not have been aware of. SIP Trunking First of all, what is SIP Trunking? As an IP (Internet Protocol) based telephone service, SIP is entirely virtual. SIP connects VoI...

How to Implement SIP Trunking

Posted on August 26, 2021August 26, 2021 by Christopher Cooper

SIP (or Session Initiation Protocol) Trunking is phone service that is delivered through the internet. SIP Trunks are provided by ITSP (Internet Telephony Service Providers) rather than by traditional phone companies. Why are more and more businesses switching to SIP? One of the biggest reasons is the cost savings. Companies can easily save as much as 40-50% off of their monthl...

How a SIP Number Can Help Your Business

Posted on August 19, 2021 by Christopher Cooper

A SIP Number can help your business in a few different ways. However, what exactly is a SIP Number? First of all, SIP (Session Initiation Protocol) is a signaling protocol that is used to initiate, connect, and terminate communications between two (or more) different parties. SIP works with the Internet to provide communications during a call. You can also use SIP for video. ...

Are SIP Trunks Required in VoIP?

Posted on July 15, 2021 by Christopher Cooper

Voice over Internet Protocol (VoIP) has been around for a while now. It is a reliable form of telecommunications that allows users to place calls over the internet. As broadband has improved, so has VoIP. In fact, it has surpassed traditional phone lines as one of the most popular choices for businesses. However, it goes deeper than that; there are different ways to deliver VoI...

The Benefits of Using the Best SIP Trunking Software

Posted on July 1, 2021 by Christopher Cooper

Many companies are switching to SIP Trunking these days. Not only can you gain great features with SIP, but you can also save money. However, what makes for the best SIP Trunking Solution? In large part, it is the software. With great SIP Trunking software, it won't only enable you to make calls but also give you direct access to your network through a user-friendly control pan...

How Your Headset Could Be Affecting Your Call Quality

Posted on June 24, 2021 by Christopher Cooper

Services like SIP Trunking have grown in popularity in recent years. One of the best benefits of using your internet to place calls is that employees are not tied down to specific locations. SIP Trunking also can save your business 40-50% off of your monthly phone bill. SIP also delivers great call quality. However, some users that have a headset find that their call quality is...

Why VoIP and SIP Trunking are the Future of Communications

Posted on June 17, 2021 by Christopher Cooper

These days, many businesses of all sizes are switching to Voice over Internet Protocol (VoIP) and Session Initiation Protocol (SIP) Trunking for their telecommunications requirements. Is this just a passing fad or are they the future of telecommunications? VoIP and SIP Trunking One of the reasons they have grown in popularity is because when they are combined they create a fl...

What Is a SIP Server?

Posted on June 10, 2021 by Christopher Cooper

SIP Trunking is one of the best options for business communications. A SIP server is a great alternative to traditional telecommunications. You can implement it at a fraction of the cost of using a PSTN. If you decide to use SIP infrastructure, you can consolidate your resources and take advantage of high-quality voice data. How does it work? SIP uses the internet to deliver...

Why SIP Trunking is a Reliable Solution for Your Business

Posted on April 22, 2021 by Christopher Cooper

All businesses know that voice connectivity is a vital aspect of success. This is especially true if your company is spread out across different cities and regions. Presently, SIP Trunking is considered one of the best methods of telecommunications. However, as with all newer technologies, there are skeptics. How reliable is SIP Trunking? Here’s why you shouldn’t be concerned a...

Should you Choose SIP Trunking or a Cloud PBX?

Posted on April 8, 2021 by Christopher Cooper

SIP Trunking and Cloud PBX systems are similar in many ways. For example, they are both VoIP solutions. They also share similar features and functions. They both use SIP (or Session Initiation Protocol) to get to an endpoint. Most importantly, perhaps, they are great options for users who want to migrate from their Traditional Business Phone Systems. However, if you are trying ...

How You Can Increase Productivity with a SIP Softphone

Posted on March 25, 2021 by Christopher Cooper

While in many ways working from home is convenient, it does bring about a new set of challenges. Therefore, it is important to equip yourself with the proper business tools to ensure that you remain productive at home. One of the most important tools is a SIP softphone. Here’s why: What Is a SIP Softphone? A softphone is essentially a ‘software telephone’. It is a software pr...

Popular Features of SIP Trunking

Posted on March 18, 2021 by Christopher Cooper

Most people know that SIP Trunking can save you money. For most businesses, SIP can instantly save you as much as 40-50% off of your monthly business phone bills. However, not everyone realizes that SIP Trunking has other popular features, too. Here are some common examples: Simple Integration First of all, how easy is SIP to set up? Fortunately, SIP is easily integrated into...

How to Easily Transition from PRI to SIP Trunking

Posted on March 11, 2021 by Christopher Cooper

The clear trend in today’s business world is the transition away from PRI (Primary Rate Interface) Systems. A PRI is otherwise known as the legacy method of telephone service. PRI systems often include PBX (Private Branch Exchange) systems. Using a PRI is the traditional method of telecommunications and often does not include a lot of the modern features found in today’s Busine...

SIP Trunking Advantages You May Not Have Considered

Posted on February 25, 2021 by Christopher Cooper

If you have a SIP-enabled Business Phone System, SIP Trunking has become the preferred method of connecting to a service provider. SIP (or Session Initiation Protocol) is a type of service that connects your company’s public switched telephone network to an IP-ready PBX via the internet. Why use SIP? Most people versed in SIP know that it can save you money and give you modern ...

Why You Should Employ Disaster Recovery as a Service

Posted on February 18, 2021 by Christopher Cooper

Disaster Recovery as a Service (or DRaaS) is a third-party service that helps you to prevent business disruptions. If you experience an event that disrupts your business for more than a day, it classifies as a disaster. Whether it is a cyberattack or a big storm, you need to have a backup plan to ensure that your business remains operational. This is where Disaster Recovery as ...

What Your Company Should Know Before Switching to SIP Trunking

Posted on February 10, 2021 by Christopher Cooper

Due to its overall benefits, many businesses these days have switched to SIP Trunking. Should your company follow suit? Here is everything your company should know before switching to SIP Trunking: What is SIP Trunking? Session Initiated Protocol (SIP) Trunking is essentially phone service delivered through the internet. SIP is an alternative to traditional telephony. Making ...

The Do’s and Don’ts of SIP Trunking

Posted on February 8, 2021 by Christopher Cooper

The key to running a successful business is keeping your company’s communication lines operational. In many cases, companies rely on email and cell phone networks. However, these methods have their own issues. When you’re running a business you can’t have communication issues. Rather than relying on email and cell phones, you should consider SIP Trunking. Here’s why: SIP Trunk...

What is the Best Business Phone Service for your Company?

Posted on January 14, 2021 by Christopher Cooper

Your company may have some of the best technology on the market, but if you don’t have great business phone service you may find yourself struggling to keep up with your competitors. Unfortunately, there are so many telecom options to choose from it can prove difficult to decide which route to go. Here are some of the most prevalent types of business phone service on the market...

Are You Ready for Long Term Remote Working?

Posted on January 7, 2021 by Christopher Cooper

These days, working from home is the norm. However, it is one thing to work from home one or two days a week and another to work remotely long term. Is your business ready for long term remote working? There are a few things you should do before hand to prepare: Communication and Collaboration Tools Since your employees are working remotely, it is important that they can stil...

Four Indications You Should Switch to SIP Trunking

Posted on December 30, 2020 by Christopher Cooper

First of all, what is SIP Trunking? SIP Trunking is one of the most popular ways to send and receive voice and data via the Internet. If your Business Phone System can connect to the Internet, you can use SIP to make high quality, reliable voice calls. Depending on your current system, you can also get the benefits of the Cloud while still using your current equipment. This is ...

Is Your Company Using an Outdated Business Phone System?

Posted on December 17, 2020 by Christopher Cooper

If your business is using an outdated Business Phone System, it could be harming your company more than you realize. First of all, what is considered ‘outdated’? In terms of PCs, anything that is five to ten years old is considered outdated. Business Phone Systems are similar. However, you don’t want to consider timeframes as a hard and fast rule; it is better to consider how y...

How SIP Gateways Work

Posted on December 10, 2020 by Christopher Cooper

A Business Phone System is vital to all businesses. However, the technology to calling is ever-changing. If you don’t keep up with your competition you could find yourself left behind. Keeping your landline in the days of SIP Trunking could be a mistake considering all of the benefits, features, and cost savings that come with upgrading. However, SIP Trunking, like all new tech...

Benefits of Leaving Your Traditional Business Phone System Behind

Posted on November 19, 2020 by Christopher Cooper

Support and maintenance for Traditional Business Phone Systems is rapidly fading. This is just one reason that you should consider leaving your Traditional Business Phone System behind. The question, however, is what technology improves upon traditional systems? One of the most popular solutions is SIP Trunking. Here’s why: Cost Savings SIP Trunking can help save your busines...

How to Deploy SIP Trunks

Posted on November 5, 2020 by Christopher Cooper

Companies wanting to adopt VoIP have two main choices: hosted VoIP and SIP Trunking. There are many great reasons why they should choose SIP Trunking. Many people have only a limited understanding of SIP Trunks though. What are they exactly? In some ways it is easy to think of them as comparable to old PRI lines, except that SIP is delivered over the internet rather than copper...

Is SIP Trunking a Good Fit for Schools?

Posted on October 22, 2020 by Christopher Cooper

Communication is vital to the success of all schools. While the Public Switched Telephone Network (PSTN) was great in its day, times—and technology—have advanced. These days, IP telephony has begun to get phased into businesses, schools, etc. This is because it is both more modern and flexible. One of the best examples of IP telephony is SIP Trunking. What is SIP Trunking? SI...

How Does SIP Trunking Work with a PBX Business Phone System?

Posted on October 1, 2020 by Christopher Cooper

In order for a business to function, it is imperative that you have the right telecommunications. There’s a lot of different options on the market, but one of the most common is a PBX Business Phone System. What Is A PBX System? A PBX (or Private Branch Exchange) is a private telephone network that can communicate both internally (within your business) and externally (with th...

How You Can Improve Your Customer Service with SIP Trunking

Posted on September 24, 2020 by Christopher Cooper

SIP Trunking has a lot of great benefits. Most people are aware that by choosing SIP they can lower costs, boost reliability, and incorporate fantastic features. However, not everyone knows that SIP can improve your business’s customer service. It does so via both outgoing and incoming calls. Here’s how: Outgoing Customer Calls Obviously customer contact goes both ways. Somet...

Why You Should Ditch Your Traditional Business Phone System

Posted on September 10, 2020 by Christopher Cooper

Making a change in life is never easy. This includes the relationship between a business and their Business Phone System. Sometimes companies find themselves stuck with an outdated, traditional solution that they don’t like. Outdated systems often require frequent maintenance and lack features that a competitive business requires. Whether it is because of a contract or simply t...

How Does a SIP Proxy Server Work?

Posted on September 3, 2020 by Christopher Cooper

If you have a SIP enabled PBX, you may not realize just how many components work in conjunction to provide you with quality service. When you’re placing calls, one of the most important aspects to make everything run smoothly is the SIP proxy server. It is what handles beginning and terminating your SIP call. SIP Trunking First of all, what is SIP Trunking? SIP, which stands ...

Why is QoS Important in SIP Trunking?

Posted on August 27, 2020 by Christopher Cooper

When you switch to SIP Trunking, it is important to understand how QoS plays a role in your new solution. First of all, what is QoS? QoS stands for Quality of Service. In SIP Trunking, it refers to a router setting that is vital to ensuring quality audio. Quality of Service SIP Trunking operates through an internet connection. In a typical office, data passes through your con...

How to Make Sure You Don’t Choose an Inferior SIP Trunking Solution

Posted on August 6, 2020 by Christopher Cooper

SIP Trunking is a very attractive option for businesses. Not only does it have flexibility, but it can save you money. Nevertheless, many potential customers worry that by choosing a technology they’re unfamiliar with, they will get stuck with an inferior solution. Fortunately, you don’t have to be an expert to choose the right SIP Trunking solution. There are a few simple thin...

What to Consider Before Choosing a SIP Trunking Provider

Posted on July 23, 2020July 23, 2020 by Christopher Cooper

There are many benefits to SIP Trunking. That is why so many businesses are switching to it. However, making the decision to move to SIP is the easy part; what is more difficult is finding a SIP Trunking provider. Unfortunately, not all providers are created equal. Here is what you should consider before making your choice. Coverage SIP Trunking has the potential to extend yo...

Surprising Benefits of SIP Trunking

Posted on July 16, 2020 by Christopher Cooper

There are many obvious benefits of SIP Trunking. By replacing traditional systems and switching to a virtual system, you can lower your costs, increase your system’s reliability, and add great features. Is that all you gain by moving to SIP Trunking though? While those are great benefits, there are even more reasons you should switch. Here are just a few examples: Quick Return...

What Are the Main Reasons you Should Pick SIP Trunking?

Posted on July 9, 2020 by Christopher Cooper

For the most part, a business employee spends a great deal of their workday on the phone. Many salespeople make over fifty calls a day, for example. Receptionists spend roughly the same amount of time receiving calls. This means that your day is severely hindered if you frequently experience unclear voice transmissions, dropped calls, or other technical difficulties. A business...

How Does SIP Trunking Work?

Posted on July 1, 2020July 1, 2020 by Christopher Cooper

The biggest difference between SIP Trunking and traditional telecommunications is that SIP connects your Business Phone System to the outside world through the internet and VoIP rather than physical phone lines. SIP Trunks can also relay video and messages. They are now seen as a very common and popular way for companies to carry out their business communications. However, t...

What to Take into Account When Working Remote

Posted on June 25, 2020 by Christopher Cooper

In recent months, many businesses have rapidly transitioned to remote working. While today’s technology permits this, making the change itself can prove challenging if not handled correctly. Here are a few methods and tools that can make the move easier. Softphones A softphone allows voice communications through a software program. This means that now computers and cell phone...

What Industries Can Gain the Most by Switching to SIP Trunking

Posted on June 4, 2020 by Christopher Cooper

No matter what type of business you are, you need a way to communicate with your customers. There are many different methods, the primary ones being phone, email, fax, text, etc. For the most part though, Business Phone Systems are still the primary way to communicate. Is sticking with an analog line good enough for your company or do you need something more advanced and effici...

What is the Difference Between PSTN and SIP Trunking?

Posted on May 14, 2020 by Christopher Cooper

The PSTN (Public Switched Telephone Network) is the world’s circuit-switched phone networks. They are typically operated by either local, regional, or national telecommunications carriers. Put simply, it is the building block for all public telecommunications and what makes it possible for phones to call one another. The PSTN is made up of phone lines, phone cables, transmissio...

How Your Business Can Have a Successful SIP Trunking Onboarding

Posted on April 30, 2020 by Christopher Cooper

If you want to have a successful business, you need to keep your line of communications open. SIP Trunking paired with Unified Communications as a Service (UCaaS) is one of the best ways to succeed. What is SIP Trunking and how can you have a successful onboarding? SIP Trunking SIP Trunking is a way of virtualizing your phone connections. Rather than operating off of an analo...

What Happens If I Use SIP Trunking and the Internet Goes Down?

Posted on April 23, 2020 by Christopher Cooper

SIP Trunking has a wealth of benefits. However, what happens if the Internet goes down? Unfortunately, if you haven’t prepared accordingly, it will knock your phones down for the duration of the outage. So, what do you do to keep your communications flowing? Here are a few tips and troubleshooting ideas that can ensure you are not ever cut off from your customers: Backup Inter...

Why You Should Pair SIP Trunking with Your Call Center

Posted on April 16, 2020 by Christopher Cooper

Call centers are on the rise. In fact, many businesses have begun to return their call centers from overseas back to the US. If you have a call center, or are considering implementing one, it’s important to make is as efficient as possible. Therefore, you shouldn’t run it with traditional landlines. Rather, you should use SIP to power it. Here’s a few reasons why SIP is the bes...

What You Should Do if You are Working Remotely with SIP

Posted on April 2, 2020 by Christopher Cooper

In recent days, the requirement to work remotely has grown necessary for many businesses. However, sometimes the transition doesn’t go quite as well as it should. Moving from an office to a house can prove challenging. After all, you need to support all of the technical requirements you are used to at the office. If you are using SIP Trunking to work remotely, here are a few th...

What are Virtual Numbers?

Posted on March 26, 2020 by Christopher Cooper

You might know what a phone number is, but do you know what virtual numbers are? A virtual number is basically a phone number that doesn’t have a physical phone line attached to it. Instead, they are essentially a gateway between a VoIP system and a PSTN. Here is how they can help your company: Virtual Numbers Virtual numbers are also known as DIDs (Direct Inward Dial). When ...

Why Your Business Should Switch from PRI to SIP

Posted on February 13, 2020 by Christopher Cooper

In many cases, business owners choose the Business Phone service provider that has the lowest prices. However, there is more to it than that. Not only do different providers have different levels of call quality, they may offer different features as well. Furthermore, there are different types of technology available that can dramatically change your phone service experience. O...

What is the Difference Between SIP Trunking and Hosted PBX?

Posted on January 30, 2020 by Christopher Cooper

VoIP related telephony can sometimes prove confusing for customers. Do all of these acronyms (VoIP, SIP, PBX, etc.) just mean the same thing? They don’t, but that doesn’t mean that they aren’t interrelated. Before we get to SIP Trunking and PBXs, let’s start with VoIP. VoIP (or Voice over IP) is a way to send your voice communications over IP (or Internet Protocol) networks, i....

What Your Business Needs to Know About SIP Trunking

Posted on January 16, 2020 by Christopher Cooper

Making any big change to your telecommunications is a weighty decision. SIP Trunking is a great choice for any business due to cost savings and other benefits. However, if you are considering SIP Trunking, there are some things you need to know beforehand. Below are some items that will help inform your decision. Reliability SIP Trunking is a very reliable method of telecommu...

How SIP Trunking Can Boost Your Company’s Productivity

Posted on December 23, 2019 by Christopher Cooper

SIP Trunking is an effective way of connecting your Business Phone System to the world. It is a cost-efficient way of boosting your company’s productivity overall. While some of the advantages are due to cost savings, many of the benefits stem from improved quality and better features. Here are just a few of the ways SIP Trunking can boost your company’s productivity. Price Re...

SIP Trunking Benefits You May Not Be Aware Of

Posted on December 19, 2019 by Christopher Cooper

SIP, or Session Initiation Protocol, allows you to use your phone through the internet. Choosing SIP combines voice, video, and chat. There are different ways of switching to SIP, but one of the most common ways is to use your on-premise PBX to connect to the cloud. There are many well-known SIP Trunking benefits, but there are a few lesser known benefits too. Here are a few ad...

How SIP Trunking Can Help Your IT Department

Posted on December 12, 2019 by Christopher Cooper

Your Business Phone System typically takes up a lot of your IT Department’s time. It doesn’t have to be that way though. With SIP Trunking, your IT Department has more freedom to focus on other business projects. Here’s how: Access With Traditional Business Phone Systems, you don’t have much access and control. You have to contact your provider to make the simplest of changes...

Here’s Why Everyone is Moving to SIP Trunking

Posted on December 5, 2019 by Christopher Cooper

Nowadays many companies have moved to Internet-based communications. Why? One of the largest reasons is the combination of cost and added features. Many companies moving in this direction have landed on SIP Trunking as the option that best fits their business. SIP (Session Initiation Protocol) Trunking utilizes (VoIP Voice over Internet Protocol) technology to connect to a PBX ...

How Your Business Can Make the Most of Your SIP Trunking Solution

Posted on November 26, 2019 by Christopher Cooper

Many businesses have switched to SIP Trunking in recent years. If you’re one of them, you should ask yourself if you’re fully taking advantage of your SIP Trunking Solution. There could be some big benefits and features you’re overlooking. Here’s what you could be missing: Benefits and Features Some businesses aren’t completely aware of all of the benefits that come with SIP ...

How SIP Trunking Can Extend the Life of Your Current Business Phone System

Posted on November 21, 2019 by Christopher Cooper

SIP Trunking, simply put, is a way to connect a premise-based Business Phone System to the public switched telephone network (PSTN). This means that SIP Trunk lines are essentially a type of virtual phone line. The big difference is that the line works off of the internet. SIP Trunking is often a wise decision for companies due to the cost savings, great features, and flexibili...

How SIP Trunking can Help Your Small Business

Posted on November 13, 2019 by Christopher Cooper

Opening a small business can prove challenging enough without having to deal with inadequate communications. If you want to succeed every detail has to be attended to correctly. SIP Trunking is an innovative way to maintain low costs but still provide the technology to meet your business demands. It is a great tool to get many of the same features that large enterprises enjoy. ...

How Your Company Can Prevent SIP Trunking Problems

Posted on October 31, 2019 by Christopher Cooper

Regardless of your company’s size, SIP Trunking is a great option for your telecommunications needs. Not only can it grow with you, but it is simple to use and install. Most importantly, it is reliable. However, as with any piece of technology, there is a potentiality of technical problems. Fortunately, all of these possible problems are easily remedied if you do your homework ...

6 Ways Your Company Can Gain from SIP Trunking

Posted on October 24, 2019 by Christopher Cooper

SIP Trunking is a great way for businesses to efficiently deliver voice communications via VoIP. Your company doesn’t only gain efficiency though; you also receive scalability, cost savings, and more. Here are some of the biggest ways your company can gain from SIP Trunking. Cost Savings One of the most common ways SIP saves companies money is by combining voice and data netw...

How to Guarantee a Smooth SIP Trunking Implementation

Posted on October 10, 2019October 18, 2019 by Christopher Cooper

There are many benefits to SIP Trunking. SIP Trunking can lower costs, guarantee flexible business continuity, and deliver great features such as call monitoring and call recording. Unfortunately, SIP Trunking implementations don’t always go easily. There are challenges with making any large change, but switching to SIP Trunking doesn’t have to prove burdensome. Here are some t...

How You Can Secure Your SIP Trunking Solution

Posted on October 3, 2019October 18, 2019 by Christopher Cooper

Unfortunately, the more prevalent SIP Trunking becomes, they more susceptible it becomes to cyber attacks. As a business owner, you have to take care to keep your SIP Trunking Solution secure. Here are some common attacks and how to prevent them. Common Attacks Malware Put simply, malware is any kind of software that can steal data, open backdoors, or leak credentials. The m...

Are You Ready to Make the Change to SIP Trunking?

Posted on September 26, 2019October 18, 2019 by Christopher Cooper

It is a wise decision to make the change to SIP Trunking. Not only do you get Unified Communications and improved flexibility, but you’ll also receive a large cost savings. While making a large change to your telecommunications may seem challenging, it is actually simple. However, you do need to do a few things ahead of time to ensure an easy transition. Check Your Bandwidth ...

SIP Trunking FAQs

Posted on September 19, 2019October 18, 2019 by Christopher Cooper

Many prospective SIP Trunking clients are not telecommunication experts, but rather business owners simply looking to improve their business communications. In order to help these clients, here is a list of some of the most common SIP Trunking FAQs. What is SIP Trunking? Simply put, SIP Trunking is a way of sending telephone calls and data over the internet. It stands for Ses...

DID Numbers Explained

Posted on September 12, 2019October 18, 2019 by Christopher Cooper

A DID number means a direct inward dial number. The good thing about DID numbers is that anyone calling that number goes straight to the person they’re trying to reach rather than a receptionist or an auto attendant. In actuality, DID numbers are virtual. This way you can have numerous direct lines without requiring multiple phone lines. Needless to say, this saves your comp...

Why Your Business Should Choose SIP Trunking

Posted on September 5, 2019October 18, 2019 by Christopher Cooper

As a business owner, you should know that there are a lot of practical benefits of choosing SIP Trunking. It can impact your company in ways that can lead to a more efficient and productive workplace. Here are the reasons you should therefore make the switch: Cost savings By utilizing a reliable, pay-as-you-go pricing model, SIP Trunking can lower your monthly bill. Not only ...

How SIP Trunking Can Help You in the Event of a Disaster

Posted on August 22, 2019October 18, 2019 by Christopher Cooper

SIP Trunking is designed not only for the present, but also for the future of telecommunications. Not only is it cost efficient, but it has more value now than a Legacy Business Phone System. Furthermore, in the event that a disaster strikes your business, such as a power outage or hurricane, SIP Trunking can help get your business back on its feet in no time. Disaster Recover...

How SIP Trunking can Impact Your Business

Posted on August 15, 2019October 18, 2019 by Christopher Cooper

The benefits of SIP (Session Internet Protocol) Trunking are rather plentiful. As a business owner, what should you know about SIP Trunking? Is it something that can help your business? This blog should help you decide what kind of impact SIP Trunking would have on your company. Reliability SIP Trunking can be extremely reliable. However, you should know that not all provider...

Do You Need Technical Skills for SIP Trunking?

Posted on August 8, 2019October 18, 2019 by Christopher Cooper

SIP Trunking is a great option for businesses. However, it’s no secret that some Business Phone Systems can prove complicated for some companies. This doesn’t mean you have to have advanced technical skills to make SIP Trunks work for you though. As long as you understand the basics and have a reliable SIP Trunking partner, it is a great investment. SIP Trunking Basics A SIP ...

What Warning Signs You Should Look Out for When Selecting a SIP Provider

Posted on July 25, 2019October 18, 2019 by Christopher Cooper

Companies don’t purchase Business Phone Systems on a regular basis. Therefore, it can prove challenging to know what warning signs to look out for. SIP Trunking is a great option because it reduces your costs, offers more flexibility, and has features that can make your business more efficient. However, the difficulty often lies in selecting your SIP provider. Here are some war...

What You Should Know About SIP Trunking Cost Savings

Posted on July 18, 2019October 18, 2019 by Christopher Cooper

The popularity of SIP Trunking is growing at an astronomical rate. Why are businesses turning to SIP Trunking? One of the biggest reasons why is the cost savings associated with replacing your traditional Business Phone System with SIP Trunking. Here’s how SIP can save your business money. No Call Forwarding Costs A traditional phone system is tied to a specific location. Thi...

How Many SIP Trunks Does Your Business Require?

Posted on July 11, 2019October 18, 2019 by Christopher Cooper

Even though businesses also connect with customers and clients through email and social media, calling is still the most prevalent method of business communication. At the end of the day though, your business phone system can add up to a heavy expense. However, the days are gone where traditional phone systems are the only option. One newer technology is SIP Trunking. SIP (Sess...

What are the Most Important Benefits of SIP Trunking?

Posted on July 3, 2019October 18, 2019 by Christopher Cooper

SIP Trunking can prove extremely beneficial to businesses. Not only can it make you more scalable and productive, but it can help your customers and save you money. Below are the most important benefits of SIP Trunking. Scalability SIP Trunking does not require physical landlines. This means that any time you need to add a line, it is delivered over your Internet connection. ...

What are the Key Differences Between PRI and SIP Trunks?

Posted on June 27, 2019October 18, 2019 by Christopher Cooper

For a long time, PRI has been a reliable way to connect your PBX Business Phone System to a local phone service provider. It is comprised of numerous voice lines with one data line. It can handle call signaling between your PBX and your phone service provider. Nevertheless, SIP Trunking is a newer form of technology that is just as reliable along with a significant cost savings...

3 Things to Know Before Your Business Switches to SIP Trunking

Posted on June 20, 2019October 18, 2019 by Christopher Cooper

SIP Trunking is a fantastic way for businesses to merge their current voice and data networks into a single network. This delivers high-quality communications, along with considerable cost savings. However, there are three things that your business should know before making the switch. Know Your Network You need to know how many simultaneous calls your business makes prior to...

What are the Most Frequent SIP Trunking Questions?

Posted on June 13, 2019October 18, 2019 by Christopher Cooper

SIP refers to Session Initiation Protocol. It uses IP networks for different facets of communication. Not only does it work for phone calls but also for video, messaging, etc. It can completely change the way your business handles telecommunications. In the past few years, it has taken off in popularity due to its wealth of features and cost savings. However, before you switch ...

SIP Trunking Security Protocols That Your Company Needs to Implement

Posted on June 6, 2019October 18, 2019 by Christopher Cooper

SIP Trunking is a fantastic way for companies to upgrade their telecommunications and save money. SIP Trunking connects your phone applications with your PBX Business Phone System. One of the biggest reasons SIP Trunking is a more budget friendly option is because it requires less hardware. A big benefit of not having as much hardware is that it is easier to manage and maintain...

Why you Shouldn’t Sacrifice Service for Cost Savings

Posted on May 30, 2019October 18, 2019 by Christopher Cooper

SIP Trunking has a lot of amazing benefits. Switching to SIP Trunking offers better productivity, easier scalability, and an improved customer experience. It also can save you money. While this last benefit is a big one, you don’t want to sacrifice service for cost savings. There are a lot of companies that offer SIP Trunking service, and it is important not to merely go wit...

What you Should Look for in a SIP Provider

Posted on May 13, 2019October 16, 2019 by Christopher Cooper

Unfortunately, when a company shops for the best SIP service or best SIP providers, it will be difficult to find two identical answers. Shopping for SIP is so difficult because what is the best service for one unique business is often entirely different for your company. Therefore, the key is to find a SIP provider that is able to cater to your precise needs. The best method fo...