SIP vs. PRI: What’s the Difference?

SIP vs. PRI
When it comes to business phone systems, there are a few different options to choose from. Two of the most popular options are SIP Trunking and PRI (Primary Rate Interface). But what's the difference between them? In this blog post, we will discuss the differences between SIP vs. PRI and help you decide which one is right for your business. SIP Trunking vs. PRI: What's the...
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What to Look for in a SIP Trunking Solution

SIP Trunking Solution
In the recent past, Business Phone Systems were often expensive. Companies often had to enter into long-term contracts and overpay for services they didn’t always need. However, with the advent of SIP Trunking, all companies can enjoy high-quality telecommunications at much lower costs. A SIP Trunking Solution even comes with great, business-oriented features. What is SIP Trun...
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What is the Public Switched Telephone Network?

Public Switched Telephone Network
When telecommunication first began, the world connected through physical telephone lines. It began slowly, but eventually our telecommunication system became a massive network of underground wires, undersea cables, and communication satellites. This network system is known as the Public Switched Telephone Network. For a long time, the PSTN revolutionized communications. Rather ...
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How an IVR Can Help Make your SIP Trunking Solution a Success

IVR
When a customer calls your business, do they hear an automated voice that allows them to access information without having to speak to a live agent? Most Interactive Voice Response (IVR) systems offer automatic answers to simple questions or help guide a caller to specific departments. An IVR is great for all businesses and can help make your SIP Trunking Solution a success. W...
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Can I Replace My Traditional Lines with SIP Trunks?

SIP Trunks
These days, many companies are seeking a way to future-proof their Business Phone System. Many have decided on SIP Trunks. Should you too? If you are considering moving away from landlines, SIP Trunking is one of the best alternatives on the market. What is SIP Trunking? First of all, what are SIP Trunks? SIP Trunks create a virtual connection between your phone system and yo...
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Are SIP Trunks Required in VoIP?

VoIP
Voice over Internet Protocol (VoIP) has been around for a while now. It is a reliable form of telecommunications that allows users to place calls over the internet. As broadband has improved, so has VoIP. In fact, it has surpassed traditional phone lines as one of the most popular choices for businesses. However, it goes deeper than that; there are different ways to deliver VoI...
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The Benefits of Using the Best SIP Trunking Software

sip trunking software
Many companies are switching to SIP Trunking these days. Not only can you gain great features with SIP, but you can also save money. However, what makes for the best SIP Trunking Solution? In large part, it is the software. With great SIP Trunking software, it won't only enable you to make calls but also give you direct access to your network through a user-friendly control pan...
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Answers to the Most Common SIP Trunking Questions

SIP Trunking
The telecommunications industry has evolved a lot in the past few years. With the advent of SIP Trunking, companies looking to enhance their Business Phone System have found new avenues in which to improve. However, there are always questions when it comes to unfamiliar technologies. Here are the answers to the most common SIP Trunking questions. What is SIP Trunking? With SI...
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How to Get Started with SIP Trunking

how to get started with SIP Trunking
Telecommunications have advanced radically over the years. These advancements have changed how we do business and what customers expect during business interactions. Therefore, companies expect agile and flexible Business Phone Systems. SIP Trunking is one of the best fits for companies of all types. How do you get started with SIP Trunking though? Switching to a new technology...
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Should Your Company Move from PRI to SIP?

PRI to SIP
In today’s world, companies are rapidly moving to SIP for their business communications. There are numerous reasons why companies are switching from PRI to SIP. For example, SIP offers improved flexibility, reliability, and cost-effectiveness. Before your company can determine if you can take advantage of these benefits, it is important to understand what PRI and SIP Trunking a...
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How You Can Increase Productivity with a SIP Softphone

SIP Softphone
While in many ways working from home is convenient, it does bring about a new set of challenges. Therefore, it is important to equip yourself with the proper business tools to ensure that you remain productive at home. One of the most important tools is a SIP softphone. Here’s why: What Is a SIP Softphone? A softphone is essentially a ‘software telephone’. It is a software pr...
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Popular Features of SIP Trunking

popular features
Most people know that SIP Trunking can save you money. For most businesses, SIP can instantly save you as much as 40-50% off of your monthly business phone bills. However, not everyone realizes that SIP Trunking has other popular features, too. Here are some common examples: Simple Integration First of all, how easy is SIP to set up? Fortunately, SIP is easily integrated into...
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How to Easily Transition from PRI to SIP Trunking

PRI
The clear trend in today’s business world is the transition away from PRI (Primary Rate Interface) Systems. A PRI is otherwise known as the legacy method of telephone service. PRI systems often include PBX (Private Branch Exchange) systems. Using a PRI is the traditional method of telecommunications and often does not include a lot of the modern features found in today’s Busine...
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How to Manage Your SIP Trunking Migration

SIP
These days, there is a wide selection of professional telecommunication options. By choosing the right option, you can gain access to advanced features, Unified Communications integration, and decreased costs. SIP Trunking can allow you all of the aforementioned benefits, and more. However, how easy is switching to SIP? Here is the best way to manage your SIP Trunking migration...
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What is the Best Business Phone Service for your Company?

Business Phone Service
Your company may have some of the best technology on the market, but if you don’t have great business phone service you may find yourself struggling to keep up with your competitors. Unfortunately, there are so many telecom options to choose from it can prove difficult to decide which route to go. Here are some of the most prevalent types of business phone service on the market...
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How SIP Trunking Can Positively Affect Your Business

SIP Trunking
You’ve probably heard of SIP Trunking by now. Do you really understand what it is and how it works though? More importantly, do you know how it can affect your business? Odds are it can vastly improve your business’s telecommunications. Here’s how: What is SIP? SIP is rapidly becoming the protocol of choice for phone calls on a data network. It stands for Session Initiation P...
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Should Your Business Choose SIP Trunking or Hosted PBX?

SIP Trunking
Most businesses these days are opting for a VoIP (Voice over Internet Protocol) Business Phone System. This is because of the many benefits VoIP offers, such as cost savings, advanced features, and scalability. However, it’s important to understand that VoIP is an umbrella term; i.e., there are many different types of VoIP systems. Two of the most common options are SIP Trunkin...
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How Does SIP Trunking Work?

SIP Trunking
VoIP and SIP Trunking have become well-known buzzwords in the enterprise communication market, with many businesses switching over to the IP-based technology in order to take advantage of better service and lower prices. What started out as a geeky hobby for a few individuals and small startups 20 years ago, has quickly become the standard for voice communication in both the co...
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How You Can Improve Your Customer Service with SIP Trunking

Customer Service
SIP Trunking has a lot of great benefits. Most people are aware that by choosing SIP they can lower costs, boost reliability, and incorporate fantastic features. However, not everyone knows that SIP can improve your business’s customer service. It does so via both outgoing and incoming calls. Here’s how: Outgoing Customer Calls Obviously customer contact goes both ways. Somet...
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How Does a SIP Proxy Server Work?

SIP Proxy Server
If you have a SIP enabled PBX, you may not realize just how many components work in conjunction to provide you with quality service. When you’re placing calls, one of the most important aspects to make everything run smoothly is the SIP proxy server. It is what handles beginning and terminating your SIP call. SIP Trunking First of all, what is SIP Trunking? SIP, which stands ...
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Why is QoS Important in SIP Trunking?

QoS
When you switch to SIP Trunking, it is important to understand how QoS plays a role in your new solution. First of all, what is QoS? QoS stands for Quality of Service. In SIP Trunking, it refers to a router setting that is vital to ensuring quality audio. Quality of Service SIP Trunking operates through an internet connection. In a typical office, data passes through your con...
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Why your Company Needs a Business Phone System

Business Phone System
Many households these days have switched from landlines to mobile only. Even major telephone providers are moving away from copper POTS (Plain Old Telephone Service). Does this apply to businesses as well or do they still require a Business Phone System? In most cases, companies still benefit from Business Phone Systems. When paired with a modern alternative such as SIP Trunkin...
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How Does SIP Trunking Work?

SIP Trunking
The biggest difference between SIP Trunking and traditional telecommunications is that SIP connects your Business Phone System to the outside world through the internet and VoIP rather than physical phone lines. SIP Trunks can also relay video and messages. They are now seen as a very common and popular way for companies to carry out their business communications. However, t...
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What to Take into Account When Working Remote

remote
In recent months, many businesses have rapidly transitioned to remote working. While today’s technology permits this, making the change itself can prove challenging if not handled correctly. Here are a few methods and tools that can make the move easier. Softphones A softphone allows voice communications through a software program. This means that now computers and cell phone...
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What Features Should You Consider When Purchasing a New Business Phone System?

Business Phone System
It is important to know the limitations of your current Business Phone System. This way, when selecting a new one, you have a good idea of what features you need in a new one. SIP Trunking, for example, has important features not found in traditional systems. Below are some great features that your current system may not support: Common SIP Trunking Features Caller ID: Displa...
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Why You Can Rest Easy with SIP Trunking

SIP Trunking
Most people switch their telecommunications either to save money or improve customer service. SIP Trunking is one of the best solutions for achieving both of these goals and then some. Here’s why you can rest easy by switching to SIP. SIP Trunking Benefits: Scalable – With SIP Trunking, you only have to pay for what you currently need. Rather than purchasing channels in b...
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What is the Relationship Between SIP and VoIP?

SIP and VoIP
While the terms SIP and VoIP are frequently used interchangeably, they aren’t the exact same thing. They are related, however. Put simply, SIP is a prevalent way of delivering VoIP service to customers and businesses. In other words, VoIP is a broad term that shouldn’t be interchanged for SIP. SIP Defined SIP stands for Session Initiation Protocol. It is a type of protocol in...
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How to Have Successful Conference Calls

conference calls
Due to recent events, the amount of business conducted through teleworking and conference calls has increased. Unfortunately, conference calls can prove challenging due to distance and the amount of technology involved. This means that whoever is leading the call has to take care to keep the meeting on track and professional. There’s nothing worse than an awkward conference cal...
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What is the Difference Between PSTN and SIP Trunking?

PSTN
The PSTN (Public Switched Telephone Network) is the world’s circuit-switched phone networks. They are typically operated by either local, regional, or national telecommunications carriers. Put simply, it is the building block for all public telecommunications and what makes it possible for phones to call one another. The PSTN is made up of phone lines, phone cables, transmissio...
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What Happens If I Use SIP Trunking and the Internet Goes Down?

Internet
SIP Trunking has a wealth of benefits. However, what happens if the Internet goes down? Unfortunately, if you haven’t prepared accordingly, it will knock your phones down for the duration of the outage. So, what do you do to keep your communications flowing? Here are a few tips and troubleshooting ideas that can ensure you are not ever cut off from your customers: Backup Inter...
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What You Should Do if You are Working Remotely with SIP

remotely
In recent days, the requirement to work remotely has grown necessary for many businesses. However, sometimes the transition doesn’t go quite as well as it should. Moving from an office to a house can prove challenging. After all, you need to support all of the technical requirements you are used to at the office. If you are using SIP Trunking to work remotely, here are a few th...
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Why you Should Pair your SIP Trunking Solution with Unified Communications

Unified Communications
SIP Trunking can benefit your business in many different ways. Not only can you reduce your telecommunications costs, but you can also enjoy enterprise level features. However, there is one specific benefit that is often overlooked: Unified Communications functionality. Pairing your SIP Trunking Solution with Unified Communications increases productivity and provides your busin...
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How to Ensure that Your SIP Trunking System is a Success

SIP Trunking system
SIP Trunking has many benefits. Not only can it save you money, but it is also easily scalable, simple to maintain, and it comes with a host of great features. However, there are some businesses who are wary of switching to a relatively new technology. Here’s how to ensure that your SIP Trunking system is a success: Find the Right SIP Trunking Provider Not all SIP Trunking pr...
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SIP Trunking Benefits You May Not Be Aware Of

SIP Trunking Benefits
SIP, or Session Initiation Protocol, allows you to use your phone through the internet. Choosing SIP combines voice, video, and chat. There are different ways of switching to SIP, but one of the most common ways is to use your on-premise PBX to connect to the cloud. There are many well-known SIP Trunking benefits, but there are a few lesser known benefits too. Here are a few ad...
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How to Guarantee a Smooth SIP Trunking Implementation

SIP Trunking implementation
There are many benefits to SIP Trunking. SIP Trunking can lower costs, guarantee flexible business continuity, and deliver great features such as call monitoring and call recording. Unfortunately, SIP Trunking implementations don’t always go easily. There are challenges with making any large change, but switching to SIP Trunking doesn’t have to prove burdensome. Here are some t...
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How You Can Secure Your SIP Trunking Solution

SIP Trunking Solution
Unfortunately, the more prevalent SIP Trunking becomes, they more susceptible it becomes to cyber attacks. As a business owner, you have to take care to keep your SIP Trunking Solution secure. Here are some common attacks and how to prevent them. Common Attacks Malware Put simply, malware is any kind of software that can steal data, open backdoors, or leak credentials. The m...
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Are You Ready to Make the Change to SIP Trunking?

SIP
It is a wise decision to make the change to SIP Trunking. Not only do you get Unified Communications and improved flexibility, but you’ll also receive a large cost savings. While making a large change to your telecommunications may seem challenging, it is actually simple. However, you do need to do a few things ahead of time to ensure an easy transition. Check Your Bandwidth ...
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SIP Trunking FAQs

SIP Trunking FAQs
Many prospective SIP Trunking clients are not telecommunication experts, but rather business owners simply looking to improve their business communications. In order to help these clients, here is a list of some of the most common SIP Trunking FAQs. What is SIP Trunking? Simply put, SIP Trunking is a way of sending telephone calls and data over the internet. It stands for Ses...
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How to Overcome Your Concerns About Upgrading From a Traditional Business Phone System

traditional business phone system
All businesses must reconsider their Business Phone System from time to time. Whether it is getting too expensive to maintain or it is simply too old, upgrading your traditional Business Phone System can prove daunting. It is often a hassle to gather all the information you need to make a massive switch. However, there are solutions, such as SIP Trunking, that can save you mone...
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How SIP Trunking Can Help You in the Event of a Disaster

disaster
SIP Trunking is designed not only for the present, but also for the future of telecommunications. Not only is it cost efficient, but it has more value now than a Legacy Business Phone System. Furthermore, in the event that a disaster strikes your business, such as a power outage or hurricane, SIP Trunking can help get your business back on its feet in no time. Disaster Recover...
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How SIP Trunking can Impact Your Business

impact
The benefits of SIP (Session Internet Protocol) Trunking are rather plentiful. As a business owner, what should you know about SIP Trunking? Is it something that can help your business? This blog should help you decide what kind of impact SIP Trunking would have on your company. Reliability SIP Trunking can be extremely reliable. However, you should know that not all provider...
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Do You Need Technical Skills for SIP Trunking?

technical skills
SIP Trunking is a great option for businesses. However, it’s no secret that some Business Phone Systems can prove complicated for some companies. This doesn’t mean you have to have advanced technical skills to make SIP Trunks work for you though. As long as you understand the basics and have a reliable SIP Trunking partner, it is a great investment. SIP Trunking Basics A SIP ...
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What is the Difference Between SIP and VoIP?

VoIP
Online communication in this day and age is sometimes confusing. Between acronyms like SIP, VoIP, IP, PSTN, etc., it often seems more complicated than it really is. Not helping matters, sometimes these terms get used interchangeably when they’re not meant to be. For instance, SIP and VoIP are both different acronyms used in the telecommunications industry, that refer to diff...
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What Warning Signs You Should Look Out for When Selecting a SIP Provider

warning signs
Companies don’t purchase Business Phone Systems on a regular basis. Therefore, it can prove challenging to know what warning signs to look out for. SIP Trunking is a great option because it reduces your costs, offers more flexibility, and has features that can make your business more efficient. However, the difficulty often lies in selecting your SIP provider. Here are some war...
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How Many SIP Trunks Does Your Business Require?

SIP Trunks
Even though businesses also connect with customers and clients through email and social media, calling is still the most prevalent method of business communication. At the end of the day though, your business phone system can add up to a heavy expense. However, the days are gone where traditional phone systems are the only option. One newer technology is SIP Trunking. SIP (Sess...
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What are the Key Differences Between PRI and SIP Trunks?

PRI
For a long time, PRI has been a reliable way to connect your PBX Business Phone System to a local phone service provider. It is comprised of numerous voice lines with one data line. It can handle call signaling between your PBX and your phone service provider. Nevertheless, SIP Trunking is a newer form of technology that is just as reliable along with a significant cost savings...
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3 Things to Know Before Your Business Switches to SIP Trunking

SIP Trunking
SIP Trunking is a fantastic way for businesses to merge their current voice and data networks into a single network. This delivers high-quality communications, along with considerable cost savings. However, there are three things that your business should know before making the switch. Know Your Network You need to know how many simultaneous calls your business makes prior to...
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What are the Most Frequent SIP Trunking Questions?

SIP Trunking questions
SIP refers to Session Initiation Protocol. It uses IP networks for different facets of communication. Not only does it work for phone calls but also for video, messaging, etc. It can completely change the way your business handles telecommunications. In the past few years, it has taken off in popularity due to its wealth of features and cost savings. However, before you switch ...
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SIP Trunking Security Protocols That Your Company Needs to Implement

security protocols
SIP Trunking is a fantastic way for companies to upgrade their telecommunications and save money. SIP Trunking connects your phone applications with your PBX Business Phone System. One of the biggest reasons SIP Trunking is a more budget friendly option is because it requires less hardware. A big benefit of not having as much hardware is that it is easier to manage and maintain...
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Why you Shouldn’t Sacrifice Service for Cost Savings

Cost Savings
SIP Trunking has a lot of amazing benefits. Switching to SIP Trunking offers better productivity, easier scalability, and an improved customer experience. It also can save you money. While this last benefit is a big one, you don’t want to sacrifice service for cost savings. There are a lot of companies that offer SIP Trunking service, and it is important not to merely go wit...
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Five Ways SIP Trunking Can Improve Your Business

SIP Trunking
When a business operates off of an inefficient phone system it can lead to reduced employee morale, missed deadlines, maintenance headaches, and unhappy customers. Unfortunately, most traditional business phone systems can create all of these problems, whereas a newer type of system can alleviate them. One of the best solutions for your business is SIP Trunking. Here are five r...
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What you Should Look for in a SIP Provider

SIP Provider
Unfortunately, when a company shops for the best SIP service or best SIP providers, it will be difficult to find two identical answers. Shopping for SIP is so difficult because what is the best service for one unique business is often entirely different for your company. Therefore, the key is to find a SIP provider that is able to cater to your precise needs. The best method fo...
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