When a customer calls your business, do they hear an automated voice that allows them to access information without having to speak to a live agent? Most Interactive Voice Response (IVR) systems offer automatic answers…
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How You Can Improve Your Customer Service with SIP Trunking
SIP Trunking has a lot of great benefits. Most people are aware that by choosing SIP they can lower costs, boost reliability, and incorporate fantastic features. However, not everyone knows that SIP can improve your…
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DID Numbers Explained
A DID number means a direct inward dial number. The good thing about DID numbers is that anyone calling that number goes straight to the person they’re trying to reach rather than a receptionist or…
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