SIP Trunking has many benefits. Not only can it save you money, but it is also easily scalable, simple to maintain, and it comes with a host of great features. However, there are some businesses who are wary of switching to a relatively new technology. Here’s how to ensure that your SIP Trunking system is a success:
Find the Right SIP Trunking Provider
Not all SIP Trunking providers are the same. Just because a company is offering a great deal doesn’t mean that it is actually great. You need to find out if they can always deliver high-quality calls. It also helps to find a provider that offers 24/7 technical support. Furthermore, a good SIP provider shouldn’t have a problem divulging data on packet loss and data latency.
A good SIP Trunking provider should also offer a business continuity plan. This means that they need to have redundant data centers so that calls are automatically rerouted if a problem occurs. It also helps if they use a Tier-1 carrier network.
You also need to configure your network properly to ensure that your SIP Trunking system is a success. If you don’t prioritize your data correctly, you may experience issues. For example, high priority traffic (such as voice) needs priority to ensure that it reaches its destination at a set time. If you’re unsure about how to configure your network, your provider can help you.
You absolutely must secure your system against hackers. Not only can you risk outages from hacking attempts, but you may find your data and system compromised if you don’t take appropriate steps.
One way to safeguard your system is a SIP proxy service. This will route requests to specific user locations. Doing this will authenticate user logins. Your SIP provider can also help guarantee that your system is safe from cybercrime.