When a business operates off of an inefficient phone system it can lead to reduced employee morale, missed deadlines, maintenance headaches, and unhappy customers. Unfortunately, most traditional business phone systems can create all of these problems, whereas a newer type of system can alleviate them. One of the best solutions for your business is SIP Trunking. Here are five reasons why:
No one wants to pay for something that doesn’t work. This is especially true of your business phone system. Businesses rely on their phone system for customer service, human resources, accounting, and sales. If your phone system goes down, it can bring operations to a halt. SIP Trunking is very reliable because they do not become affected during a power outage or inclement weather. However, if the primary location goes offline, SIP Trunking uses its virtual technology to send calls to a location of your choice.
A SIP Trunk is similar to a virtual T1 line. The advantage of using this type of line is that it saves you money. For one thing, it eliminates your monthly charges incurred from a service provider. It also means that each call is essentially local. Furthermore, with SIP Trunking you don’t have to separate data and voice plans; instead you pay for a single communication service.
Most of our technology these days is complicated. In many cases, however, simpler can be better. SIP Trunks, fortunately, don’t require complex on-site equipment. SIP Trunks are similar to VoIP in how they are cloud based. This reduces the likelihood of incurring maintenance costs. Additionally, your provider manages the technology for you. This is a great benefit because it saves both time and money. They will also handle all of the system updates and upgrades.
SIP Trunking allows for scalability. Your company may be small now, but it will probably grow. Your Business Phone System needs to grow with it. If you have a traditional phone system, you have to physically purchase extra lines from the phone company. SIP Trunking, on the other hand, operates with virtual lines making it easy to add or subtract lines. Not only is this great for scalability, but you only have to pay for what you need at any one time.
SIP Trunking comes with all of the most up to date features you could want. SIP Trunking has live call monitoring, time-of-day routing, and call recording, just to name a few. These features not only help your employees, but also improve your customer service.
If you have any questions regarding SIP service, please contact Intuity today at (800) 811-1086.