SIP Trunking is a very attractive option for businesses. Not only does it have flexibility, but it can save you money. Nevertheless, many potential customers worry that by choosing a technology they’re unfamiliar with, they will get stuck with an inferior solution. Fortunately, you don’t have to be an expert to choose the right SIP Trunking solution. There are a few simple things you can do to guarantee that you receive a quality service.
Unlike PRI lines, SIP Trunking monthly costs are predictable. However, from provider to provider monthly costs can vary. Rather than simply signing on the dotted line with no questions asked, you should ensure that you have a clear understanding of what is meant to be paid upfront and what is paid on a monthly basis. You also need to know what comes with your monthly cost. For example, are DID and e911 included or are you going to be surprised when they show up unexpectedly on your bill?
Redundant, Tier-1 network
While price is important, that shouldn’t be the only factor in your choice. If a price is too good to be true, you should ask a few questions about the provider’s quality of service. One of the biggest factors in quality is if your prospective provider uses a redundant, Tier-1 network or not. Tier-1 networks, for example, are actually considered part of the internet itself. What this means is that they have the quickest connection speeds and are the most reliable you can find. What this means for you, is that you don’t need to be an expert on the internet when choosing a provider; you just have to make sure they use Tier-1.
Make sure ahead of time that your bandwidth is sufficient to support your new SIP Trunking solution. If it isn’t, it won’t matter how much money you save or how reliable your provider’s network is. Without the right amount of bandwidth, you will experience issues. Make sure you run a bandwidth test ahead of time and, if you have to, upgrade your level of services.