Pros and Cons of SIP Trunking vs. Traditional Business Phone Systems

SIPOne of the most important aspects of a new Business Phone System is whether or not it can meet the requirements of your employees and customers. So, when considering an upgrade, you have to ask yourself whether it is better to switch to a modern option like SIP Trunking or to stick with what you know. Here are the pros and cons of both SIP Trunking and Traditional Business Phone Systems.

Traditional Business Phone Systems

Traditional Business Phone Systems are analog. They are made of copper wire and run from your local phone company to your business. It is one of the most basic systems on the market.


Traditional Business Phone Systems have been the prevalent form of phone infrastructure for decades. Clearly, they have stood the test of time. They’re both reliable and stable.


Unfortunately, there are many drawbacks to sticking with traditional systems. One of the biggest is the cost. Compared to modern options, traditional systems are extremely expensive. They are also fairly inflexible. For example, if you want to add lines, a technician has to come in and physically install them. Additionally, if you make a lot of long-distance calls, you will find your bill increase that much more.

SIP Trunking

SIP Trunking is much different than a traditional system. With SIP Trunking, voice and data is transmitted over the Internet. This is done digitally rather than by using the traditional protocols and hardware found with Traditional Business Phone Systems. As long as you have adequate internet, you don’t require additional infrastructure.


By bypassing your local phone company and using the internet, you can escape their high fees. This also means that your long-distance calls are often included in your monthly flat price. Furthermore, SIP Trunking is more flexible as all of your lines are essentially virtual; adding new users is done virtually. There are also a lot of features that are found in SIP that are lacking in traditional systems.


There are very few drawbacks to SIP Trunking. The only key one is making sure that you have enough bandwidth to operate. If not, you will experience issues with call quality.

If you have any questions regarding SIP Trunking, please contact Intuity today at (800) 811-1086. Please feel free to also follow us on Twitter.