Supported Phones / Bring Your Own Device

Keep the phones you own,
or choose the ones you want.

Bring your own device (BYOD) and keep the phones you already paid for. Beyond Avaya, Intuity supports desk, cordless and conference phones from Cisco, Poly, Yealink and AudioCodes. We test the phones you have, reprogram the ones that can move, and recommend new ones only where a phone can’t make the switch.

Trusted by organizations nationwide

U.S. Office of Personnel Management
Sentara
The Salvation Army
PRIDE Industries
Morgan Stanley
Penske Automotive
Bring Your Own Device (BYOD)

Already own phones?
We test them first.

Most IP phones are vendor neutral, so they can come with you when you change service. Replacing working handsets is the easiest way to inflate a phone project, so with BYOD we start with what is already on your desks and only recommend new hardware where a phone can’t make the move.

A black office telephone sitting on a desk in a blurred office setting.

Why bring your own device

Protect what you spent

Desk phones are a real investment. Keep them in service instead of writing off thousands of dollars in working hardware.

Change service, keep your phones

IP phones are vendor neutral. Leave a provider you have outgrown without leaving your handsets behind.

Nothing new to learn

Your staff keeps the phones they already know, programmed with their names, extensions and line keys.

Four More BYOD Brands

Beyond Avaya,
the phones we support.

Enterprise desk phones

Cisco

Cisco IP phones running Multiplatform (MPP) firmware register directly to Intuity. Phones on Cisco’s Unified CM firmware may need converting first, and we check every unit during assessment.

Desk phones
6800, 7800 and 8800 Series
Cordless
6825 Series
Conference
8832
Analog adapters
ATA 190 Series

Best for: offices leaving Cisco call control that want to keep their handsets.

Desk, conference and cordless

Poly

HD Voice desk phones, conference phones built for the middle of the table, and cordless handsets for staff who move around the building.

Desk phones
Edge E Series
Teams phones
CCX Series
Conference
Trio
Cordless
Rove DECT

Best for: teams that live on speakerphone and in conference rooms.

The widest range

Yealink

Entry-level to executive desk phones, Teams-certified models, cordless handsets and conference phones, so one brand can cover every desk and room.

Desk phones
T3, T4 and T5 Series
Teams phones
MP Series
Cordless
W Series DECT
Conference
CP Series

Best for: mixed environments that want one brand everywhere.

Teams phones and gateways

AudioCodes

Teams-native and SIP desk phones, plus the analog gateways that keep fax machines, paging and door phones working after the switch.

Teams phones
C435HD, C450HD and C470HD
SIP desk phones
400HD Series
Analog gateways
MediaPack

Best for: Teams calling rollouts and sites with analog devices to keep.

Side by side

Which phones work where

Works with
Cisco
Poly
Yealink
AudioCodes
Secure Hosted VoIP
Yes, MPP firmware
Yes
Yes
Yes, 400HD Series
Microsoft Teams calling
Through Teams SIP Gateway
CCX Series, Teams certified
MP Series, Teams certified
C400HD models, Teams certified
Cordless (DECT)
6825 Series
Rove
W Series
Not offered
Conference phones
8832
Trio
CP Series
Not offered
Analog gateways and adapters
ATA 190 Series
Not offered
Not offered
MediaPack

On Intuity SIP trunking, your phones stay on your own phone system, so any phone your PBX supports keeps working. Models change often, so we confirm each model and firmware version during assessment. Cisco, Poly, Yealink and AudioCodes are trademarks of their respective owners.

Included with every phone, BYOD or new

Any brand, delivered ready to work.

Pre-programmed

Names, extensions, line keys and busy lamp fields set up by our engineers before go-live.

Encrypted calling

TLS and SRTP from the handset out on every model that supports them, screened by AIDN.

Plug in and go

Phones pull their own settings when they are plugged in, so a new hire’s desk is ready in minutes.

Trained and supported

Staff training at go-live and US-based support for every handset, whatever the brand.

Switch without downtime

The reason organizations stay on aging phone systems is fear of the cutover. Here is how we remove it.

Network Assessment

We map your current lines, numbers, and call flows.

Migration Plan

You get a written plan with dates, owners, and a rollback path.

Parallel Testing

The new system runs alongside your old one until it proves itself.

Go Live

Numbers port on schedule. Your callers notice nothing.

24/7 Support

US-based engineers monitor and answer from day one.

Related solutions

AVAYA ENDPOINTS

Avaya Phones

J100 Series desk phones, matched to each role and configured before they arrive.

SECURE SIP

SIP Trunking

Encrypted trunks with flat-rate calling and automatic failover.

CLOUD VOICE

Cloud VoIP and UCaaS

A complete phone system in the cloud, with AI Connex agents built in.

MICROSOFT

Teams Calling and Direct Routing

Your phone system, inside Microsoft Teams.

Learn before you buy

Can VoIP Meet CMMC Requirements?

Does CMMC Apply to Your Phone System?

Learn More →
STIR SHAKEN Guide for Business Phone Systems

STIR SHAKEN Guide for Business Phone Systems

Learn More →
Teams Operator Connect vs Direct Routing Compared

Direct Routing vs Operator Connect: Which Works in GCC High?

Learn More →

Frequently
Asked Questions

Usually. Bring your own device (BYOD) works for SIP phones from a supported brand on current firmware. We test a sample of each model on Intuity before you commit, so you know which ones move and which need replacing.

For the full Teams experience on a desk phone, yes. Teams-certified models from Poly, Yealink and AudioCodes run Teams natively. Some existing SIP phones can sign in to Teams for basic calling through Microsoft’s Teams SIP Gateway.

Yes. Every phone registers to the same Intuity system, so a Yealink at the front desk and a Poly in the conference room share one directory, one dial plan and one support line.

Yes. We recommend a model for each role, program it before delivery, and quote phones alongside your service so there is one order and one invoice.

Not sure which phones can stay?

Send us your phone list.
We’ll tell you what can stay.

● We respond within 1 Business Day

Request Your
Custom Quote

Tell us about your setup and we will build a plan around it.

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Why organizations choose Intuity

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