Talkdesk Contact
Center Solutions

A complete set of integrated
CX applications

From growing businesses to complex enterprises, Talkdesk Solutions are affordable for organizations of all types. Regardless of whether you are a commercial enterprise or a non-profit, Talkdesk can provide leading technology delivered in flexible tools, high reliability, white-glove support, and endless scalability.

Why Talkdesk?

With Talkdesk, you have absolute control to build the solution that is best for your organization. Regardless of whether your operation is sales, service, or support, Talkdesk understands that all organizations have unique needs.

Self-Service Experience

  • Voice Virtual Agent
  • Digital Virtual Agent
  • Self-Service Authentication

Workforce Engagement

  • Workforce Management
  • Interaction Recording
  • Quality Management
  • AI-automated QM Assistance
  • Agent Coaching & Performance
  • Knowledge Management
  • Workforce Compliance & Monitoring

Omnichannel Engagement

  • Voice Engagement
  • Digital Engagement
  • Orchestration & Routing
  • Outbound Engagement
  • Agent Workspace & Mobile App
  • Agent Assistance
  • Omnichannel Feedback

Employee Collaboration

  • Business Phone System
  • Plug & Play Communications

Customer Experience Analytics

  • Real-time Dashboards
  • Business Intelligence
  • Interaction Analytics & Sentiment
  • Real-time Sensors & Automations

Hear from our clients

Helping companies save money and increase efficiency

The team at Intuity went above and beyond to make sure our installation was successful. They provided constant communication throughout the process, while also demonstrating an unparalleled level of expertise.

Office of Personal Management

I have been using telecommunications services from Intuity for several years now and I can honestly say that my overall experience has been excellent. Their services are reliable, affordable and their customer service is prompt and helpful.

The Salvation Army

We are incredibly pleased with the exceptional service and expertise that Intuity provided. Their deep understanding of our needs enabled us to complete our SIP conversion from legacy PRI on schedule and on budget. We highly recommend their services as they went above and beyond expectations.

Midkiff, Muncie & Ross

Intuity’s customer relations and VoIP products are second to none. Intuity is an excellent choice for anyone looking for reliable and secure telecommunications services, no matter the size and scope of the project.

Pride Industries

Intuity’s understanding of VoIP and the regulatory requirements of an education system that comes with it are unequalled. Their team understands the importance of reliable communications and they strive to provide a smooth and personalized experience every time.

King George

Intuity offers a variety of plans that make it easy for us to stay connected no matter the size of the project. Their plans are flexible and can be tailored to our specific needs, allowing us to get only what we need, when we need it.

Sentara

Contact our team

Work with an experienced partner to improve your communication system

Our services are tailored to meet the needs of each customer, and our knowledgeable staff is always available to assist with any questions or concerns. To request a quote, please click the button below.

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