Even though businesses also connect with customers and clients through email and social media, calling is still the most prevalent method of business communication. At the end of the day though, your business phone system can add up to a heavy expense. However, the days are gone where traditional phone systems are the only option. One newer technology is SIP Trunking. SIP (Session Initiation Protocol) can save you money by working off your company’s internet connection rather than a traditional phone line. SIP Trunks also boast the same quality levels as a traditional phone line, as well as a host of other great features.
How Many SIP Trunks do you Need?
One of the most important decisions a company has to make regarding SIP is how many trunks you need. It works through endpoints, and you have to think about how many endpoints you have throughout your office. Furthermore, you need to determine how strong your Wi-Fi connection is. Unfortunately, a weak connection can slow down your computers and phones if you have too many trunks.
How Large is Your Business?
Smaller companies don’t require as many trunks as a larger business. No company is completely similar and a good SIP provider can tell you exactly how many trunks you need. Nevertheless, a general rule of thumb for large companies is the 3 to 1 rule. This means, simply, that for every three call paths you should have one SIP Trunk.
Smaller companies, however, don’t need to mix user times as much a large company does. Small businesses are probably going to have employees that are on the phone simultaneously. This means that if you don’t have enough SIP Trunks, your network is going to get clogged.
How Many Call Paths Do You Have?
The amount of SIP Trunks you need is essentially determined by the number of call paths you have. After you’ve determined that number, it’s a good idea to talk to your employees and see if they have any grievances regarding busy signals or connection issues. If there are complaints, you probably need more lines.
It’s also wise to figure out how many calls are placed daily. The more calls made, the more calls paths you require. Once you’ve determined how many call paths you need, you can figure out how many trunks you require.