Internet-based phone systems hold an advantage over traditional phones. They allow businesses to save money and streamline communications. One of the most popular modern phone solutions for business is SIP Trunking (Session Initiation Protocol).
How Does SIP Trunking Work?
SIP trunks act as virtual connection between an Internet Telephony Service Provider (ITSP) and a business’s phone system. All of the call data is then transmitted from one endpoint to another. Endpoints are usually phone systems, and calls are placed through the Public Switched Telephone Network (PSTN). As an example, a call can be sent between cloud-based phone systems, from an IP-based PBX to a softphone user, or through almost any other combination, erasing the need to use phones that are connected to a desk to conduct business calls.
When a call is made, it’s broken into digital packets, which are then transmitted over a packet switch network. Calls are sent from one SIP address to another. No matter what phone system your receiver uses, the call will still be delivered. The difference is, because you’re using virtualized technology, the quality is often much better than what you’d experience with a traditional phone system.
Is it SIP or is it VoIP?
SIP Trunking is a specific protocol that enables VoIP (Voice over Internet Protocol). SIP, like VoIP, refers to Internet-based phone communication: phone calls are routed over the Internet. Where VoIP includes any type of voice call made over the Internet, SIP involves an application layer protocol that handles voice as well as video and real-time messaging.
Easy to Use SIP Trunking
Getting started with SIP Trunking is simple. You won’t need a large physical “trunk.” Your SIP provider will deliver a set of protocols so your company can start benefiting from Internet-based calls. They will also handle setup and onboarding.
If you’re already using a VoIP phone service and an IP-enabled Private Branch Exchange (PBX), your vendor can connect SIP channels to your phone system. Most modern phone systems are compatible with SIP Trunking and won’t require any extra equipment.
Benefits of Using SIP Trunking?
The primary benefits of SIP Trunking are cost-savings and efficiency. When you switch to this technology, your business no longer has to pay the phone company for multiple lines. You’ll also save on fees for long-distance and international calls. With SIP Trunking, you can save as much as 50% on telephony costs.
With an Internet-based phone system, your business isn’t at risk of call disruptions due to local outages. When comparing SIP providers, be sure to investigate their uptime guarantees and the quality of their data centers. A solid choice is a vendor that has enterprise-grade data centers which can promise superb reliability, giving your organization total confidence that your customers and prospects won’t have a lapse in communications.
With SIP technology, you can combine voice and data into a single network. Consolidating remote workers and global locations into one phone system is an enormous benefit.