Your company may have some of the best technology on the market, but if you don’t have great business phone service you may find yourself struggling to keep up with your competitors. Unfortunately, there are so many telecom options to choose from it can prove difficult to decide which route to go. Here are some of the most prevalent types of business phone service on the market and how to decide which one works for your particular company:
Traditional Business Phone Systems have been around for a long time. It may be a good option if you are a small company and just starting up. It may also work for companies who are hesitant about new technology. Unfortunately, in many respects, Traditional Business Systems are outdated. For one thing, if you want to incorporate remote workers into your business, it is near impossible to include them into your phone system. Scaling traditional systems is very difficult as well, because they require physical changes to your infrastructure. They also tend to cost more to maintain than newer systems. One reason for this is because many technicians and manufacturers no longer support them or offer replacement parts.
Another option is to simply use your smartphone on your mobile network. This is another decent option for start up businesses with limited workforce. However, operating off of a mobile network means that your communications will only be as good as your provider. You will have to deal with long-distance calling, data plans, international roaming, etc. It is also important to remember that cell coverage varies from place to place. With smartphones, you also lack features that come standard with modern Business Phone Systems.
SIP Trunking is one of the best business phone service options on the market, regardless of the size of your company. It merges voice and data networks into a unified network. This not only offers cost savings, but it also delivers high-quality communications. SIP is not only a great option for companies just starting up but also for companies who currently use non-IP or digital PBX systems because it leverages your existing infrastructure. For those who currently have traditional systems but wish to upgrade, moving your expensive analog lines to SIP can instantly save as much as 40-50% off of your monthly business phone bills. SIP Trunking also offers features not found in traditional systems or smartphones. It is a great way to outpace your competitors and offer great customer service.