There are many well known benefits of SIP Trunking. For example, with SIP you can experience reduced costs, scalability, and reliability. However, that’s not it; there are many surprising benefits of you might not have been aware of.
First of all, what is SIP Trunking? As an IP (Internet Protocol) based telephone service, SIP is entirely virtual. SIP connects VoIP (Voice over Internet Protocol) telephone systems to the PSTN (Public Switched Telephone Network). By doing this, it replaces the traditional dual-connection system that has been traditionally used by businesses with a single, unified system. This is not only more efficient, but also is responsible for much of the cost savings you experience by making the switch to SIP. Here are some things you might not know about SIP:
As mentioned above, SIP combines your disparate systems into a unified system. This is, of course, more efficient, but by combining voice, video, and more you can eliminate redundant systems. This is a great way to further reduce your monthly costs.
In the past, you could only receive calls from your desk. If you wanted to go mobile, you had to rely on email or your cell phone. With SIP Trunking, you can still receive calls from your phone system regardless of location. Now, if a customer calls your business line you can take the call whether on the road or working remote. This greatly simplifies customer relations, but it also gives an impression of professionalism.
SIP offers more than just phone calling; with SIP, you can enable a multi-media exchange of data and VoIP. This means that with video-enabled IP phones, your employees can video conference one another with your SIP Trunks.