There are many benefits to SIP Trunking. That is why so many businesses are switching to it. However, making the decision to move to SIP is the easy part; what is more difficult is finding a SIP Trunking provider. Unfortunately, not all providers are created equal. Here is what you should consider before making your choice.
SIP Trunking has the potential to extend your business’s customer outreach. You should take care to choose a provider that offers local, national, and toll-free numbers. Not only is this more convenient for your customers, but it also permits you to select what inbound area codes you want.
If you don’t have high-quality voice communications, SIP Trunking isn’t very useful to you. Any SIP Trunking Provider you consider needs to prove to you that they can ensure high voice quality. You should ascertain whether or not they work with Tier-1 voice carriers and if they have at least one point of presence. These options will help you to avoid any voice quality issues you might run into with lesser providers.
While you don’t want it to be the only factor you consider, there is no denying that price is an important thing to take into account. After all, one of the biggest benefits of SIP Trunking is the reduction in cost. If a provider does not allow you to take advantage of this, you should consider looking elsewhere. For example, with SIP Trunking, you should see a reduction in long-distance and international calling. Another benefit of SIP Trunking is that you can easily add capacity without purchasing new hardware. If a provider does not offer these benefits, you should find one who does.
Many businesses already have a phone network and existing infrastructure. In many cases they want to switch to SIP Trunking but don’t want to ditch all of their equipment. Fortunately, most SIP Trunking providers allow you to do just that. By using standard soft switches and IP-PBXs, good SIP Trunking providers allow you the best of both worlds.