Even as Internet Telephony grows in popularity, many business owners remain hesitant about making the switch. It is understandable, as it is a big step to rely only on the Internet as opposed to a traditional landline. Here are why landlines are not always practical in today’s business world and why you should consider making the change.
Traditional landlines utilize a copper wire to send analog voice data from one phone to the other. A dedicated circuit is established between the two phones when you dial a number. One of the biggest benefits of a traditional landline is that it is a verified technology that has been around for a long time. Nevertheless, here are some examples of when it is no longer practical:
- You have a limited amount of phone lines and they are all in use
- You’re not in the office and still need your Business Phone System
- You need to video conference with remote employees
In today’s business world, all of the above can prove a deal breaker to customers who have grown accustomed to a certain level of customer service in our interconnected world.
SIP Trunking is a certain type of Internet Telephony that is a valuable alternative to traditional landlines. It offers network access to multiple users by sharing lines rather dedicating them to only one user. The lines themselves are virtual connections rather than physical lines. Here are just a few of the benefits:
- Virtual Connections. Your number of available trunks depends on your bandwidth as opposed to physical circuits. A SIP Trunk only exists when it is in use. When you are done with it, it is returned to the resource pool.
- One IP Network. SIP Trunking merges your voice and data into a unified IP network. The biggest benefit of this is that it saves you money. It also lessens the amount of support you need.
- Scalability and Flexibility. As mentioned above, SIP Trunking lines are virtual. This means that if you want to add more, it is done over the internet rather than by adding additional physical lines.