Many households these days have switched from landlines to mobile only. Even major telephone providers are moving away from copper POTS (Plain Old Telephone Service). Does this apply to businesses as well or do they still require a Business Phone System? In most cases, companies still benefit from Business Phone Systems. When paired with a modern alternative such as SIP Trunking, a Business Phone System can vastly improve your company. Here’s why:
Modern Business Phone Systems:
POTS lines are not only ineffective in the office, but they are also expensive. Switching to SIP Trunking is a great way to retain your much needed desk phone and reduce your monthly bill. Furthermore, switching to a modern alternative like SIP Trunking provides you with new capabilities that you won’t find on analog phones.
- Find me/Follow me – Customers expect to be able to reach you during business hours, regardless of your physical location. Find me/Follow me permits you to leave your desk and remain reachable. It works by twinning your desk phone to a mobile device of your choosing. This way, if you are away from your desk you can still take business calls.
- Extension Dialing – This is also known as direct inward dialing (DID). It allows your employees to call one another directly. Your customers can also use DIDs to reach a member of your team without having to call the main number. With SIP Trunking, you can use DIDs without having to purchase additional lines.
- Unified Communications – Pairing a SIP Trunking Solution with Unified Communications is a great idea. UC allows you to integrate instant messaging, email, and other collaboration tools into your system. This is a great way to improve internal communication among your team and finish projects quicker.