In recent years, we have learned that the hybrid work model is here to stay. In fact, nearly four in five businesses have plans to split their employees’ time between work and home. However, to make this practical, businesses have to have solid communications in place for both work and home. Fortunately, with modern Business Phone Systems, location doesn’t matter. For example, SIP Trunking provides flexibility, reliability, and enhanced voice quality wherever you are. It is ideal for a hybrid workforce. Here’s how:
SIP Trunking (or Session Initiation Protocol Trunking) is one of the most popular Business Phone System options. Not only does it offer cost savings and great features, but it is one of the best options for remote working. It is ideal for a hybrid workforce that is scattered across multiple locations. Moving away from PRI systems to an option like SIP is a necessity if you want to make hybrid working a reality.
However, what exactly is the difference between PRI and SIP? PRI systems (or Primary Rate Interface Systems) are the legacy method of providing telephone services to businesses. They use a digital PBX and work through the ISDN (Integrated Services Digital Network) to transmit voice between the network and the user.
SIP Trunking, on the other hand, is an application layer protocol that is used to transmit voice and data between a network and a user. SIP supports the standard call processing functions found in the Public Switched Telephone Network (PSTN) for IP-based networks.
Why are so many businesses switching to SIP Trunking? First of all, the call quality is better and more reliable. It is also more flexible, which is key with a hybrid work model. In short, if you want to work remotely, or merely save money and gain great calling options, SIP Trunking is a way to go.