All businesses know that voice connectivity is a vital aspect of success. This is especially true if your company is spread out across different cities and regions. Presently, SIP Trunking is considered one of the best methods of telecommunications. However, as with all newer technologies, there are skeptics. How reliable is SIP Trunking? Here’s why you shouldn’t be concerned about making the switch:
SIP Trunking Basics
SIP Trunking is a type of VoIP (Voice over Internet Protocol) that permits a hosted or on-premise PBX to send calls through an IP connection. It combines your current voice and data networks into a single network. Not only does this result in substantial cost savings, but also delivers high-quality communications.
The term ‘trunk’ generally describes all of your SIP channels (in other words, your simultaneous call capability). You can have as few or as many channels as your business requires, making scalability a major benefit. Furthermore, your call quality is comparable to anything you would experience when using digital or analog lines.
How Reliable is SIP Trunking?
Whenever you try to switch to a new technology, it can prove intimidating. While you certainly need to go into a switch with eyes wide open, many of the most common SIP Trunking concerns aren’t valid once you closely examine them.
- Cost – Many business owners don’t want to throw out their equipment, even if it is outdated. Furthermore, it can be expensive to replace it with brand new equipment. However, with SIP Trunking you can leverage your current infrastructure if you are currently using a non-IP or digital PBX system. Additionally, the long-term cost savings of SIP generally outweighs the initial investment, even if you do have to replace your equipment.
- Security – SIP uses an internet connection to make calls. Is it secure? While it does create a path for hackers to potentially infiltrate your network, you can solve this issue by taking the appropriate precautions. First of all, a reputable provider can provide strong encryption channels. You can also take simple steps like a strong password to prevent against cybercrime.
- Configuration – How easy is it to set up a SIP Trunking Solution? There are certainly a lot of things to consider. For one, you have to ensure that you have the proper amount of bandwidth to make calls over the internet. If you don’t, you will experience technical issues. You also need to determine the amount of SIP trunk channels (or call paths), that your system will need. If you don’t take this step, you may have problems making simultaneous calls on your system. Fortunately, you don’t have to figure this out on your own. A good SIP provider can assist you.