These days, many businesses of all sizes are switching to Voice over Internet Protocol (VoIP) and Session Initiation Protocol (SIP) Trunking for their telecommunications requirements. Is this just a passing fad or are they the future of telecommunications?
VoIP and SIP Trunking
One of the reasons they have grown in popularity is because when they are combined they create a flexible and inexpensive communications solution for companies. Rather than using physical phone lines, VoIP works through the internet. SIP Trunking then uses VoIP to connect to an existing PBX (Private Branch Exchange) to the internet.
By using VoIP and SIP Trunking you can:
- Place and receive local calls
- Place and receive long-distance calls at no extra charge
- Use inexpensive conference calling
- Add video to calls
- Access directory assistance
- Use email and text to communicate
- Employ cell phones as a part of your communications solution
One of the most common reasons businesses switch to VoIP with SIP Trunking is the savings. By not requiring your traditional phone service, you can save as much as 40-50% off of your monthly business phone bill. By making calls through the internet, all calls are essentially local. This is great for businesses who place a lot of long-distance or international calls.
You can also save money on hardware and infrastructure. Because you do not have to maintain physical lines and equipment, you save on repair charges. You also do not need an in house IT team to maintain your equipment.
SIP Trunking also offers key features not found in traditional systems. For example, SIP Trunking supports bursting to manage peak call volumes. Additionally, you can add DID and caller name and number ID to efficiently handle calls.