For the most part, a business employee spends a great deal of their workday on the phone. Many salespeople make over fifty calls a day, for example. Receptionists spend roughly the same amount of time…
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How Does SIP Trunking Work?
The biggest difference between SIP Trunking and traditional telecommunications is that SIP connects your Business Phone System to the outside world through the internet and VoIP rather than physical phone lines. SIP Trunks can also…
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What to Take into Account When Working Remote
In recent months, many businesses have rapidly transitioned to remote working. While today’s technology permits this, making the change itself can prove challenging if not handled correctly. Here are a few methods and tools that…
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What Features Should You Consider When Purchasing a New Business Phone System?
It is important to know the limitations of your current Business Phone System. This way, when selecting a new one, you have a good idea of what features you need in a new one. SIP…
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Why You Can Rest Easy with SIP Trunking
Most people switch their telecommunications either to save money or improve customer service. SIP Trunking is one of the best solutions for achieving both of these goals and then some. Here’s why you can rest…
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What Industries Can Gain the Most by Switching to SIP Trunking
No matter what type of business you are, you need a way to communicate with your customers. There are many different methods, the primary ones being phone, email, fax, text, etc. For the most part…
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What is the Relationship Between SIP and VoIP?
While the terms SIP and VoIP are frequently used interchangeably, they aren’t the exact same thing. They are related, however. Put simply, SIP is a prevalent way of delivering VoIP service to customers and businesses….
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How to Have Successful Conference Calls
Due to recent events, the amount of business conducted through teleworking and conference calls has increased. Unfortunately, conference calls can prove challenging due to distance and the amount of technology involved. This means that whoever…
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What is the Difference Between PSTN and SIP Trunking?
The PSTN (Public Switched Telephone Network) is the world’s circuit-switched phone networks. They are typically operated by either local, regional, or national telecommunications carriers. Put simply, it is the building block for all public telecommunications…
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The Top Benefits of Softphones
Many companies, in spite of the benefits, have not incorporated softphones into their business. This is understandable; many business owners fear that they are not reliable or will not prove worth the investment. However, this…
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